Field Service Technician-UK

APG-Neuros Inc.; United Kingdom; Remote; GBP 30,000 - 50,000; Full time

Job summary

Join a rapidly expanding company at the forefront of providing high-efficiency turbo blowers to various industries. As a Field Service Technician, you will be instrumental in ensuring customer satisfaction by traveling to sites, troubleshooting electrical systems, and preparing detailed service reports. This role offers the opportunity to work in diverse environments while adhering to safety standards. If you are dedicated, detail-oriented, and ready to make an impact, this position is perfect for you. Enjoy a range of benefits including a monthly medical allowance and travel expense coverage as you embark on an exciting career journey.

Benefits

Monthly paid private medical allowance

Daily subsistence allowance

Internet and Mobile Phone payment

Travel expenses paid (Hotels, Flights, Rental Vehicles)

Qualifications

• Strong computer skills and proficiency in Microsoft Office.
• Experience with electrical and industrial controls.
• Ability to read and understand blueprints and specifications.

Responsibilities

• Travel to customer sites and complete service requests.
• Identify issues and propose corrective actions.
• Prepare and submit field service reports.

Skills

Problem Solving

Troubleshooting

Communication Skills

Interpersonal Skills

Attention to Detail

Education

2-year Associate degree in Electrical or Industrial Technology

Bachelor's degree in Engineering

Tools

Microsoft Office

PLC Programming

Inspection Tools

Job description

A rapidly expanding company supplying high-efficiency turbo blowers to waste treatment plants and other industries is seeking a Field Service Technician to travel to customer sites.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Travel to customer sites as requested by Technical Services or Production Manager.
• Carry out work as described in the Service Request and ensure job completion.
• Identify issues on site & propose corrective actions.
• Prepare & submit field service reports.
• Support Quality Assurance by providing information about the product on site, as requested.
• Support the Start-Up Manager for planning and implementation of the start-up.
• Trouble shooting electrical systems as required.
• Monitor and record test data using computer-based software.

KNOWLEDGE AND EXPERIENCE:

• The ideal candidate will have strong computer skills and be proficient in Microsoft Office software and either a 2-year Associate degree in electrical or industrial technology or a minimum of 2 years’ experience working with electrical and industrial controls.
• Previous Travel, Field Service, Customer Support and Sales experience is desired.
• The candidate must have strong problem solving and troubleshooting capabilities, ability to use inspection tools and strong oral and written communication skills, as well as strong interpersonal skills. Be able to work within all departments in a professional manner supporting other staff as needed. PLC & VFD experience is preferred.
• Dedicated to achieving project schedules and milestones and the ability to work in a team environment with aggressive deadlines and multiple priorities while staying a team player.
• The candidate must have a strong attention to detail. Be able to work with minimal supervision. Ability to read and understand blueprints and specifications.
• Work in a safe and conscious effort to comply with safety policies and good manufacturing processes.
• Available to travel the US and internationally for unit start up and service.
• Will have or be able to apply for and obtain a passport.
• Organized and able to execute accurate and timely follow-ups.

WORKING CONDITIONS:

Work is normally performed in a field installation environment with typical shop/field hazards. Prescribed personal protective equipment will be required to include eye protection, safety shoes and hearing protection in designated areas. Outside work in a wide range of weather conditions is typical.

PHYSICAL DEMANDS:

The physical demands and working environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Able to lift 25 kg.
• Work within the UK Safety guidelines and work within the Water / Wastewater industries safety guidelines.
• Must be available for out of hours call out during start-up/commissioning works.
• Must be willing to travel and/or work on weekends and holidays.
• A minimum of 80% travel may be required.
• Work from home when not traveling.

QUALIFICATIONS & REQUIREMENTS:

• CSCS/ECS card required for site works
• Confined Space Entry (medium risk) highly desirable
• SMSTS or SSSTS highly desirable
• PASMA – Mobile tower access
• Completed Mechanical/Electrical Apprenticeship or bachelor’s degree in an engineering discipline with at least 2 years’ experience in a similar field.
• Valid UK Driving License
• Fully insured vehicle to travel from site to site.
• PLC programming knowledge or experience desirable.
• IOSH or NEBOSH desirable
  Water/Wastewater site working experience desirable.

BENEFITS:

• Monthly paid private medical allowance
• Daily subsistence allowance
• Internet and Mobile Phone payment
• Travel expenses paid (Hotels, Flights, Rental Vehicles)