Service Team Manager – Car Care & Client Experience Lead

Jago Consultants; Enfield; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Long service awards

Retail discounts

Car ownership scheme

Employee assistance

Private healthcare

Pension & life cover

Job summary

Jago Consultants has partnered with a prestige car dealership in Enfield to recruit a Service Team Manager. You will be the main contact for customers from first meeting to handover, coordinating repairs and keeping clients updated.

Basic salary £30,000 with OTE £47,000+ per year, 45-hour week Mon-Fri 8-6 plus Sat 8-2 on a 1-in-3 rota. Benefits include private healthcare, pension, and staff discounts.

Responsibilities

• Meeting and greeting customers in a friendly and courteous manner throughout the day
• Updating the customer regarding their vehicle repairs and any additional work required, whilst providing excellent customer service with regular communication and updates
• Work directly with a team of technicians allocating jobs according to time and ability whilst ensuring the highest levels of service
• Ensure customer vehicles are handled with care whilst in the responsibility of the Service Workshop and that all cars are cleaned and valeted ready for handover to customer

Job description

Jago Consultants has partnered with a prestige car dealership in Enfield to recruit a Service Team Manager. You will be the main contact for customers from first meeting to handover, coordinating repairs and keeping clients updated.

Basic salary £30,000 with OTE £47,000+ per year, 45-hour week Mon-Fri 8-6 plus Sat 8-2 on a 1-in-3 rota. Benefits include private healthcare, pension, and staff discounts.