Service Receptionist & Admin – Auto Service

Greenhous Group; Merley; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

Employee Discounts On A Range Of Produ

30 days holiday including Bank Hollid

Free parking

Pension Scheme

Career development pathways and培训

Job summary

Adams Morey Bournemouth, part of the Greenhous Group, is seeking a friendly and well-organised Service Receptionist/Administrator to join the busy service department. You will be the first point of contact for customers, handling enquiries and providing administrative support to the team.

The role requires strong communication, IT skills and the ability to manage multiple tasks in a fast-paced environment. Monday to Friday, 7.30 am to 5.00 pm, with a salary discussed at interview and generous

Qualifications

• Previous experience in a receptionist, administration or customer service role, ideally within the automotive or commercial vehicle industry.
• Excellent communication and interpersonal skills.
• A friendly, professional and approachable manner.
• Strong organisational skills and attention to detail.
• Good IT skills and confidence using computer systems.
• Ability to manage multiple tasks in a busy environment.
• Calm and professional under pressure.
• Proactive attitude and teamwork.
• Commitment to excellent customer service.

Responsibilities

• Greet customers and visitors in a friendly and professional manner.
• Answer incoming calls and deal with customer enquiries promptly and efficiently.
• Assist with service bookings, customer appointments and general administration.
• Support the Service Advisors and workshop team with day-to-day administrative tasks.
• Prepare and maintain accurate customer and vehicle documentation.
• Process paperwork, invoices and other service-related documents.
• Keep customers informed and direct enquiries to the appropriate team member.
• Assist with vehicle collection and handover arrangements.
• Maintain accurate records and update internal systems as required.
• Liaise with technicians and service staff to ensure clear communication.
• Maintain a professional and welcoming reception area.
• Provide a high level of customer service at all times.

Skills

Friendly attitude

Excellent communication

Interpersonal skills

Good IT skills

Multi-tasking

Customer service

Tools

Computer systems

Job description

Adams Morey Bournemouth, part of the Greenhous Group, is seeking a friendly and well-organised Service Receptionist/Administrator to join the busy service department. You will be the first point of contact for customers, handling enquiries and providing administrative support to the team.

The role requires strong communication, IT skills and the ability to manage multiple tasks in a fast-paced environment. Monday to Friday, 7.30 am to 5.00 pm, with a salary discussed at interview and generous