Service Receptionist

Adecco; Walton-le-Dale; On-site; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Discounts & incentives

Job summary

Adecco is seeking a Service Receptionist for a leading automotive organisation in the United Kingdom. This permanent, full-time role offers a Monday to Friday schedule with a salary of £29k and a welcoming, customer-focused environment.

You will be the friendly face at the service reception, greeting customers, scheduling service appointments, answering inquiries, and maintaining accurate records while supporting the service team and ensuring smooth operations.

Responsibilities

• Greet customers warmly and professionally upon arrival.
• Schedule service appointments efficiently and accurately.
• Answer phone calls and respond to customer inquiries with enthusiasm.
• Manage customer records and maintain accurate documentation.
• Collaborate with service technicians to ensure smooth operations.
• Provide updates to customers regarding service status and recommendations.
• Handle payments and invoicing with accuracy and attention to detail.
• Assist with any other administrative tasks as needed.

Job description

Service Receptionist

Monday to Friday

£29k

Are you a friendly, professional individual with a passion for providing excellent customer service? Our client, a leading organisation in the automotive industry, is seeking a dynamic Service Receptionist to join their vibrant team. This is a fantastic opportunity to be the welcoming face of a reputable company, ensuring customers feel valued and well-informed.

Have you worked in this environment before? As a Service Receptionist, you will play a crucial role in the daily operations of the service department. Your primary responsibility will be to manage customer interactions with a cheerful and positive attitude, ensuring that every visitor experiences exceptional service.

Key Responsibilities

• Greet customers warmly and professionally upon arrival.
• Schedule service appointments efficiently and accurately.
• Answer phone calls and respond to customer inquiries with enthusiasm.
• Manage customer records and maintain accurate documentation.
• Collaborate with service technicians to ensure smooth operations.
• Provide updates to customers regarding service status and recommendations.
• Handle payments and invoicing with accuracy and attention to detail.
• Assist with any other administrative tasks as needed.

Ideal Candidate will come with relevant experience

Employment Details

• Permanent contract with a competitive salary.
• A supportive and friendly work environment.
• Opportunities for professional development and career growth.
• Employee benefits, including discounts and incentives.

If you are enthusiastic about customer service and are eager to contribute to a thriving automotive business, this is the perfect opportunity to shine!

Our client is an equal opportunity employer and welcomes applications from all qualified individuals.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.