Service Advisor & Admin — Multiskilled & Customer-Focused

Adams Morey, Ltd.; Southampton; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Employee Assistance program

Mental Health First Aiders

Free eye test plus £70 contribution towards glasses

Employee Discounts

30 days holiday including Bank Holidays

Free Independent mortgage advice service

Pension Scheme

Career development pathways

Free parking

Quarterly Star Awards

Job summary

Adams Morey, Ltd. in Southampton is seeking a multiskilled Service Advisor / Administrator to support warranty administration, invoicing and customer service in a dynamic environment. This position requires a proactive individual with strong customer service experience and multitasking abilities.

You will rotate across key service functions while ensuring accurate administration and excellent customer care. In return, enjoy flexible hours, career development pathways, and various employee perks including discounts and a pension scheme.

Qualifications

• Strong customer service background with a professional, approachable manner.
• Ability to multitask and switch confidently between different responsibilities.
• High attention to detail and strong administrative skills.

Responsibilities

• Rotate between warranty processing, service invoicing and front‑desk duties.
• Act as the primary point of contact for customers via phone, email and online.
• Process service bookings, order numbers, invoices, customer quotations.

Skills

Customer service

Attention to detail

Multitasking

Strong administrative skills

Tools

Vehicle booking systems

Job description

Adams Morey, Ltd. in Southampton is seeking a multiskilled Service Advisor / Administrator to support warranty administration, invoicing and customer service in a dynamic environment. This position requires a proactive individual with strong customer service experience and multitasking abilities.

You will rotate across key service functions while ensuring accurate administration and excellent customer care. In return, enjoy flexible hours, career development pathways, and various employee perks including discounts and a pension scheme.