Service & Quotations Coordinator — Growth & Pension

Confidential; Swanley; On-site; GBP 34,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

Competitive salary

Stable long-term role

Supportive team environment

Opportunity to grow within the бизнес

Job summary

Confidential is seeking a Service & Quotations Coordinator in Swanley, Kent. The role focuses on coordinating customer enquiries, preparing quotations, scheduling engineers, and ensuring smooth project delivery.

You will interact with customers and engineers to keep works progressing and invoices accurate. The successful candidate will be highly organised, able to manage multiple tasks, and comfortable communicating professionally in writing and verbally.

Qualifications

• Highly organised and process-driven
• Calm and composed under pressure
• Ability to prioritise multiple tasks
• Confident communicating with customers and engineers
• Commercially aware and detail-focused
• Proactive and solution-oriented
• Professional written and verbal communication

Responsibilities

• Handle incoming sales and service enquiries
• Prepare quotations for repairs, servicing, and installations
• Coordinate engineer schedules and appointments
• Manage job progress and customer communication
• Follow up quotations and customer requests
• Process customer invoices
• Liaise with suppliers and generate Purchase Orders
• Learn technical product knowledge over time
• Support smooth project and service delivery

Skills

Organisational skills

Communication skills

Prioritisation

Commercial awareness

Problem solving

Job description

Confidential is seeking a Service & Quotations Coordinator in Swanley, Kent. The role focuses on coordinating customer enquiries, preparing quotations, scheduling engineers, and ensuring smooth project delivery.

You will interact with customers and engineers to keep works progressing and invoices accurate. The successful candidate will be highly organised, able to manage multiple tasks, and comfortable communicating professionally in writing and verbally.