Service Coordinator

Confidential; Leeds; On-site; GBP 30,000 - 35,000; Full time

Job summary

Confidential Horsforth, Leeds Head Office is seeking a Service Coordinator to provide administrative coordination for the service function, handling quotes, pricing, paperwork and booking work in. This role focuses on administration within the service team; the ideal candidate has a solid administrative background, keen attention to detail, and can keep paperwork and information accurate.

You will work Monday to Friday at the Leeds office, with a 45-minute lunch break, and you will coordinate

Qualifications

• Strong administration or coordination experience.
• Confident handling paperwork, quotes and pricing information.
• Good organisational skills and attention to detail.
• Comfortable working with systems and maintaining accurate records.
• Able to manage multiple pieces of work and follow them through.

Responsibilities

• Preparing and processing customer quotes.
• Supporting pricing activity.
• Booking service work and appointments.
• Managing service-related paperwork and administration.
• Updating and maintaining information on the company's systems.
• Using Sym Pro as part of the day-to-day coordination process.
• Keeping records and documentation accurate and up to date.
• Coordinating information between customers, engineers and the wider service function.
• Supporting the smooth administration of service jobs from booking through to completion.

Skills

Administration experience

Coordination experience

Attention to detail

Tools

Sym Pro

Job description

Service Coordinator
Horsforth, Leeds Head Office - office based
Salary: £30,000-£35,000
Monday-Friday, either 7:30am-4:30pm or 8:0am-5:00pm, with a 45-minute lunch break

The role:

The Service Coordinator will provide administrative coordination for the service function, handling quotes, pricing, paperwork and booking work in.

This is the more administration-focused of the two service roles and the client is relatively open on previous industry experience. The priority is finding someone with a solid administrative background who can keep service activity organised and ensure the associated paperwork and information are dealt with accurately.

Key responsibilities

• Preparing and processing customer quotes
• Supporting pricing activity
• Booking service work and appointments
• Managing service-related paperwork and administration
• Updating and maintaining information on the company's systems
• Using Sym Pro as part of the day-to-day coordination process
• Keeping records and documentation accurate and up to date
• Coordinating information between customers, engineers and the wider service function
• Supporting the smooth administration of service jobs from booking through to completion

Experience required:

• Strong administration or coordination experience
• Confident handling paperwork, quotes and pricing information
• Good organisational skills and attention to detail
• Comfortable working with systems and maintaining accurate records
• Able to manage multiple pieces of work and follow them through