Service & Projects Coordinator | Growth & Perks

Johnson Controls; Greater London; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Bonus scheme

25 days annual leave

Pension plan

Life assurance

Employee assistance program

Onsite parking

Dress Down Fridays

Job summary

Johnson Controls is seeking a Service & Projects Administrator to support our Service and Projects teams in a fast-paced environment in London. The role coordinates engineers, customer requests, planned maintenance, purchasing, invoicing and project activities to ensure smooth delivery.

The ideal candidate will have strong organisational skills, excellent communication, and a proven ability to manage multiple priorities with attention to detail.

Qualifications

• Experience in an administration or coordination role is essential.
• Strong organisational and planning skills.
• Excellent communication and customer service abilities are required.
• Ability to manage multiple priorities and meet deadlines.
• Good attention to detail and accuracy in record-keeping.
• Proficiency with Microsoft Office applications (Outlook, Excel, Word, Teams).

Responsibilities

• Coordinate service calls, schedules for engineers, and customer appointments.
• Support project administration and maintain project documentation.
• Raise purchase orders and coordinate materials and deliveries.
• Assist with customer invoicing and contract administration.
• Schedule planned preventative maintenance visits (PPMs).
• Maintain accurate records and provide administrative support across the business.
• Liaise with customers, suppliers, engineers, and internal teams.

Skills

Administration experience

Organisational skills

Communication skills

Time management

Attention to detail

MS Office proficiency

Tools

CRM

Service management systems

Job description

Johnson Controls is seeking a Service & Projects Administrator to support our Service and Projects teams in a fast-paced environment in London. The role coordinates engineers, customer requests, planned maintenance, purchasing, invoicing and project activities to ensure smooth delivery.

The ideal candidate will have strong organisational skills, excellent communication, and a proven ability to manage multiple priorities with attention to detail.