Service & Projects Coordinator — Growth & Bonus

Johnson Controls; Greater London; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive Salary

Very achievable bonus scheme

25 days annual leave (pro-rated)

Pension plan (employer match)

Life assurance

Employee assistance program

Referral scheme

Discounts on Johnson Controls products

Career development opportunities

Free onsite parking

Dress down Fridays

Job summary

Johnson Controls, London, seeks a Service Coordinator to support our service and projects teams, coordinating engineers, customer requests, planned maintenance, purchasing, invoicing and project activities. This varied role suits someone who enjoys a fast-paced environment, staying organised and delivering excellent customer service.

You will schedule service calls, support project administration, raise purchase orders, assist with invoicing and contract administration, and maintain accurate

Qualifications

• Must have experience in an administration or coordination role.
• Excellent organisation, planning and communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Good attention to detail and accuracy.

Responsibilities

• Coordinate service calls, engineer schedules and customer appointments.
• Support project administration and maintain project documentation.
• Raise purchase orders and coordinate materials and deliveries.
• Assist with customer invoicing and contract administration.
• Schedule planned preventative maintenance visits (PPMs).
• Maintain records and provide administrative support across the business.
• Liaise with customers, suppliers, engineers and internal teams.

Skills

Administration

Coordination

Organisational skills

Customer service

Microsoft Office

Tools

CRM systems

Service management systems

MS Office

Job description

Johnson Controls, London, seeks a Service Coordinator to support our service and projects teams, coordinating engineers, customer requests, planned maintenance, purchasing, invoicing and project activities. This varied role suits someone who enjoys a fast-paced environment, staying organised and delivering excellent customer service.

You will schedule service calls, support project administration, raise purchase orders, assist with invoicing and contract administration, and maintain accurate