Dynamic Service & Projects Coordinator

Johnson Controls; Crawley; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Generous Leave: 25 days annual leave

Pension plan (up to 7% employer match)

Life assurance

Employee assistance programme

Referral scheme

Discounts on Johnson Controls products

Job summary

Johnson Controls is seeking a Service & Projects Administrator to support our Service and Projects teams in Crawley. You will coordinate engineers, customer requests and schedules while handling purchasing, invoicing and project documentation.

The role requires strong organisational skills and a proactive, service‑mature mindset. You will liaise with customers, suppliers and internal teams, supporting PPms and contract administration in a fast-paced environment.

Qualifications

• Previous experience in an administration or coordination role.
• Strong organisational and planning skills.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities and meet deadlines.
• Good attention to detail and accuracy.
• Proficiency in Microsoft Office (Outlook, Excel, Word, Teams).

Responsibilities

• Coordinate service calls, engineer schedules, and customer appointments.
• Support project administration and maintain project documentation.
• Raise purchase orders and coordinate materials and deliveries.
• Assist with customer invoicing and contract administration.
• Schedule planned preventative maintenance visits (PPMs).
• Maintain accurate records and provide administrative support across the business.
• Liaise with customers, suppliers, engineers, and internal teams.

Skills

Administration

Coordination

Organisational skills

Communication

Multitasking

Attention to detail

Microsoft Office

Tools

Microsoft Office

Job description

Johnson Controls is seeking a Service & Projects Administrator to support our Service and Projects teams in Crawley. You will coordinate engineers, customer requests and schedules while handling purchasing, invoicing and project documentation.

The role requires strong organisational skills and a proactive, service‑mature mindset. You will liaise with customers, suppliers and internal teams, supporting PPms and contract administration in a fast-paced environment.