Service Operations Manager (Learning Disabilities)

JR United Kingdom; Bradford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading care provider in Bradford is seeking a Service Operations Manager specialized in Learning Disabilities. The successful candidate will oversee staff and resources, ensuring compliance with health and safety standards while delivering high-quality care to service users. This role requires strong leadership skills and relevant qualifications in health and social care, along with experience managing care services for both adults and children.

Qualifications

• Experience in managing care services, particularly for individuals with learning disabilities.
• Knowledge of compliance with health and safety legislation.
• Minimum relevant qualification in Health and Social Care.

Responsibilities

• Coordinate staff and resources to ensure high standards of care.
• Develop personalized care and risk management plans.
• Ensure compliance with statutory requirements and best practices.

Skills

Communication

Leadership

Budget Management

Risk Management

Education

Relevant Qualifications in Health and Social Care

Job description

Social network you want to login/join with:

Service Operations Manager (Learning Disabilities), Bradford

Client: The Partnership of Care

Location: Bradford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 1

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

The Service Manager is responsible for coordinating staff and resources to ensure high standards of care, considering the physical, social, and psychological needs of service users. The role involves ensuring welfare, compliance with standards and legal requirements, and promoting values and care ethos within the team and home.

The Area Service Manager will oversee and support managers of five supported living projects and community activities for adults and children at Lynton Community Care, reporting directly to the Registered Individual.

Key Responsibilities

1. Referring, assessing, and developing personalized care and risk management plans in collaboration with previous care teams, families, and advocates.
2. Maintaining good communication and relationships with service users, relatives, and professionals involved in their care.
3. Ensuring compliance with relevant statutory requirements and best practices, including the Health and Social Care Act, Health & Safety, COSHH, Mental Capacity Act, and Deprivation of Liberty Safeguards.
4. Managing environmental health, infection control, health and safety legislation, conducting risk assessments, fire checks, and maintaining a safe environment.
5. Working with CIW to understand standards and fulfilling statutory notification requirements.
6. Managing legal and statutory documentation related to the home, such as insurance and enrollment documents.
7. Documenting maintenance issues and ensuring appropriate actions are taken.
8. Monitoring and investigating complaints, generating reports, and implementing corrective actions.
9. Recruiting staff, overseeing induction, and ensuring training requirements are met.
10. Promoting openness and honesty, supporting staff decision-making, and service improvements.
11. Holding regular staff meetings, supporting staff development, and supervision.
12. Building positive relationships with staff and maintaining effective communication mechanisms.
13. Participating in disciplinary processes, including suspensions, investigations, and meetings, in consultation with HR.
14. Managing staff scheduling, absences, cover, holidays, and sickness, and overseeing medication management systems.
15. Managing budgets, petty cash, and activity budgets.
16. Safeguarding service users and addressing safeguarding issues.
17. Handling applications related to Deprivation of Liberty Safeguards and working with personal representatives to ensure legal compliance.
18. Being on call out of hours for advice, guidance, and incident response.
19. Attending supervision and engaging in continuous professional development (CPD).
20. Participating in strategic decision-making and business growth.
21. Performing additional duties as assigned by the Director, appropriate to skill and competence.
22. Managing budgets and financials.
23. Writing and auditing behavioral reports.

The Service Manager must possess skills and qualifications to support both adults and children with learning disabilities.