Service Operations Administrator - Hybrid (Glasgow)

Children First; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

40 days annual leave

Pension scheme

Flexible and hybrid working

Westfield Health

Blue Light card

Fair Work accreditation

Job summary

Children First in Glasgow is seeking a Service Administrator (West Central Services) to support day-to-day operations, data management and frontline reception. The role is office-based at our Pollok hub, with a permanent, full-time contract and a salary band £25,155–£30,083 per year.

You will coordinate meetings, maintain records in Dynamics, assist with invoices and procurement, and act as a professional first point of contact for children, families and partners.

Qualifications

• Experience in administrative or operational support roles.
• Ability to organise and prioritise a varied workload.
• Understanding of administrative processes in a service environment.
• Proactive and able to take initiative.
• Commitment to putting children and families first in all aspects of work.
• Experience using IT systems and maintaining accurate records.

Responsibilities

• Provide administrative and operational support to ensure effective service delivery.
• Maintain accurate records and data within organisational systems (including Dynamics).
• Support financial processes including invoices, purchasing and petty cash.
• Act as a key point of contact for enquiries, supporting service access and communication.
• Coordinate meetings, diaries, resources and general service organisation.

Skills

Administrative support

Data management

IT literacy

Communication skills

Tools

Dynamics

Job description

Children First in Glasgow is seeking a Service Administrator (West Central Services) to support day-to-day operations, data management and frontline reception. The role is office-based at our Pollok hub, with a permanent, full-time contract and a salary band £25,155–£30,083 per year.

You will coordinate meetings, maintain records in Dynamics, assist with invoices and procurement, and act as a professional first point of contact for children, families and partners.