Service Manager – Youth Homelessness Support Lead

Central Recruitment Services Ltd; Ringway; On-site; GBP 26,000 - 37,000; Full time

Job summary

Central Recruitment is working with a prominent homelessness charity to recruit a Service Manager for a Manchester area service supporting young people aged 18-25 who are at risk of homelessness or experiencing homelessness with complex needs. The role is 37.5 hours per week, Monday to Friday 09:00–17:00 with occasional after-hours work, and is a temporary 12‑month contract.

You will supervise two supported accommodation buildings (12 and 14 young people), manage a team of 5 Progression Coaches,

Qualifications

• Experience leading teams in frontline social care settings.
• Experience helping people at risk of homelessness with benefits and housing.
• Strong risk management, information sharing and data security.
• Clear safeguarding approach with vulnerable adults.
• Ability to use IT for high quality reporting and data queries.

Responsibilities

• Manage a team of Progression Coaches, Night Progression Coaches and Weekend Workers plus Deputies.
• Ensure service meets contractual requirements and maintains staffing levels.
• Monitor activities and performance; deliver direction as needed.
• Work with Area Director and commissioners to develop the service and referrals.
• Keep accurate records and liaise with evaluators; participate in on‑call duties.

Skills

Team leadership

Homelessness experience

Risk management

Safeguarding

Data reporting

Job description

Central Recruitment is working with a prominent homelessness charity to recruit a Service Manager for a Manchester area service supporting young people aged 18-25 who are at risk of homelessness or experiencing homelessness with complex needs. The role is 37.5 hours per week, Monday to Friday 09:00–17:00 with occasional after-hours work, and is a temporary 12‑month contract.

You will supervise two supported accommodation buildings (12 and 14 young people), manage a team of 5 Progression Coaches,