Service Manager, Supported Living — South Tyneside

Lifeway’s Group; South Tyneside; Remote; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Stream pay tracking

Leadership development

Pension scheme

Wellbeing support

CHOICE Rewards discounts

Job summary

Lifeways is recruiting a Service Manager to lead our supported living services in South Tyneside. You’ll oversee care for people with learning disabilities, autism and complex needs, supported by an Area Manager and Regional Director.

You’ll drive high-quality outcomes and staff development in a person-centred culture. As a strong leader, you’ll shape a team, ensure safe, compassionate care, and build lasting relationships with families and the community while delivering excellence in everyday

Qualifications

• A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it).
• Strong experience in operational and people management.
• A valid UK driver’s licence and willingness to travel locally.
• A genuine passion for quality care — and the ability to lead by example.

Responsibilities

• Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme.
• Oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
• Drive service improvements and quality standards
• Build strong relationships with your team, families, and communities

Skills

Operational management

People management

UK driving license

Travel locally

Education

Health & Social Care Level 3

Level 5 qualification desirable

Job description

Lifeways is recruiting a Service Manager to lead our supported living services in South Tyneside. You’ll oversee care for people with learning disabilities, autism and complex needs, supported by an Area Manager and Regional Director.

You’ll drive high-quality outcomes and staff development in a person-centred culture. As a strong leader, you’ll shape a team, ensure safe, compassionate care, and build lasting relationships with families and the community while delivering excellence in everyday