Service Manager – Midlands Region

Star Refrigeration Ltd; East Midlands; À distance; GBP 70 000 - 100 000; Plein temps

Résumé du poste

Star Refrigeration Ltd is seeking a Service Manager to oversee the safe, efficient and profitable operation of regional service activity in the UK. You will lead field supervisors, technicians and trainees, ensuring high standards of customer satisfaction and technical compliance for industrial refrigeration & heating solutions.

You will develop and grow the technical staff to exceed customer expectations, driving continuous improvement, efficiency and standardisation across Star’s processes

Responsabilités

• Oversee the safe, efficient and profitable operation of regional service activity, including leading field supervisors, technicians and trainees.
• Ensure high standards of customer satisfaction and technical compliance for industrial refrigeration and heating solutions.

Description du poste

Reporting to the Operations Manager, the successful candidate will oversee the safe, efficient and profitable operation of regional service activity. This includes leading field supervisors, technicians and trainees as well as ensuring high standards of customer satisfaction and technical compliance for industrial refrigeration & heating solutions.

The Service Manager is also responsible for the development and growth of Star’s technical staff to exceed customer expectations; driving continuous improvement, efficiency and standardisation across the organisation's processes; operating in an intent based leadership culture.