Industrial Refrigeration Service Supervisor | Lead & Grow

Tailored Technical Solutions Ltd; Bristol; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Company car/Allowance

26 Days Holiday

Medical

Sickpay

Pension

Job summary

Tailored Technical Solutions Ltd is seeking a Service Supervisor to oversee its Bristol operations in the South West. You will lead a team of around six service engineers, delivering planned and reactive work across food and beverage sites.

This role combines technical oversight with people management and client-facing responsibilities, including site visits and coordinating with branch management. A strong background in industrial refrigeration (NH3) and solid communication skills are essential.

Qualifications

• Strong technical background in heavy commercial, industrial refrigeration, or ammonia (NH3) systems.
• Previous experience in supervision or lead engineering roles would be advantageous.
• Good understanding of service, maintenance and fault-finding in industrial refrigeration.

Responsibilities

• Supervise, support and coordinate a team of approximately six refrigeration service engineers.
• Oversee day-to-day service operations, ensuring work is delivered safely, efficiently and to a high standard.
• Provide technical support and guidance to engineers, assisting with troubleshooting and complex refrigeration issues.
• Support the planning and scheduling of service, maintenance and reactive works.
• Maintain strong relationships with existing customers, particularly within the food and beverage sector.
• Monitor engineer performance, workloads and service delivery standards.
• Work closely with branch management to support continued growth and operational improvements.
• Ensure compliance with relevant health, safety and industry standards.

Job description

Tailored Technical Solutions Ltd is seeking a Service Supervisor to oversee its Bristol operations in the South West. You will lead a team of around six service engineers, delivering planned and reactive work across food and beverage sites.

This role combines technical oversight with people management and client-facing responsibilities, including site visits and coordinating with branch management. A strong background in industrial refrigeration (NH3) and solid communication skills are essential.