Service Manager – Empower Supported Living for Adults

HFT; Selsley; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

33 days’ annual leave

Award-winning training and career dev.

Flexible pay via Wagestream

Wellbeing support including digital GP

Job summary

Hft is seeking an experienced Service Manager to lead four small supported living services in Stroud and King's Stanley, ensuring people feel valued, independent, and in control of their daily lives.

You’ll oversee person-centred support, regulatory compliance, and budget management while developing teams across multiple sites and building strong partnerships with families and external partners.

Qualifications

• Experience managing CQC-regulated supported living services for learning disabled adults.
• The ability to hold CQC registration for allocated Supported Living services.
• Proven leadership skills that inspire teams, develop talent, and drive positive outcomes.
• Strong communication and relationship-building skills, with the ability to collaborate effectively across teams and partners.
• A proactive, solution-focused approach to challenges and change.
• A valid driving licence and the flexibility to travel across services as needed.

Responsibilities

• Lead and develop your team to provide safe, person-centred support that promotes independence, skill development, and well-being.
• Ensure services meet regulatory and internal standards, maintaining quality, compliance, and safety.
• Hold or maintain CQC registration for allocated supported living services, ensuring services meet all regulatory expectations.
• Manage budgets, resources, and colleagues effectively to maintain strong and sustainable services.
• Build open, trusting relationships with learning disabled adults, families, colleagues, and external partners.
• Support recruitment, induction, training, supervision, and appraisal to develop your team and enable achievement.
• Be a visible, proactive leader, including on-call responsibilities as required.

Education

Level 5 Diploma in Leadership & Management for Adult Care

Job description

Hft is seeking an experienced Service Manager to lead four small supported living services in Stroud and King's Stanley, ensuring people feel valued, independent, and in control of their daily lives.

You’ll oversee person-centred support, regulatory compliance, and budget management while developing teams across multiple sites and building strong partnerships with families and external partners.