Deputy Service Manager: Lead Teams to Empower Lives

Hft; Abingdon; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

33 days annual leave

Wagestream pay options

Wellbeing support (Digital GP)

Family-friendly policies

Job summary

Hft is seeking a Deputy Service Manager to lead and inspire teams delivering supported living for learning-disabled adults. You will model best practice, ensure high-quality, person-centred care, and drive improvements across multiple services.

You will spend significant time on-shift, mentor staff, and work with families and external partners to secure positive outcomes and independence for those we support. DBS checks are required.

Qualifications

• Experience managing supported living services for learning disabled adults.
• Level 4 Lead Practitioner Diploma in Adult Care or Level 3 diploma with apprenticeship plan.
• Strong leadership and team development capabilities.
• Proactive, solution-focused approach to delivering high-quality services.
• Excellent communication and relationship-building skills.

Responsibilities

• Spend at least 20% of time on shift, supporting the team and mentoring colleagues.
• Lead by example with kindness, respect and person-centred values.
• Coordinate person-centred support across multiple services for consistency.
• Keep services safe, compliant and focused on positive outcomes.
• Observe and guide practice with constructive feedback for improvement.
• Develop and empower the team to grow in confidence and skills.
• Build open relationships with families, carers, partners and external agencies.
• Support the Service Manager and cover on-call duties as needed.
• Assist in other services to help the wider team.

Skills

Leadership abilities

Communication skills

Proactive problem-solving

Relationship-building

Experience in supported living

Education

Level 4 Lead Practitioner Diploma in Adult Care

Level 3 Diploma with apprenticeship option

Job description

Hft is seeking a Deputy Service Manager to lead and inspire teams delivering supported living for learning-disabled adults. You will model best practice, ensure high-quality, person-centred care, and drive improvements across multiple services.

You will spend significant time on-shift, mentor staff, and work with families and external partners to secure positive outcomes and independence for those we support. DBS checks are required.