Service Leader Level 2

Community Integrated Care; Knowsley; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Salary up to £32,507 per year

DBS paid by us

Pension scheme

Casual dress code

Flexible working hours

25 days annual leave

Progression opportunities

Recommend a Friend bonus

Wellbeing investment

Job summary

Community Integrated Care in Knowsley (England) is seeking an experienced CQC Registered Manager to lead a designated extra care service. You will ensure high-quality, person-centred care and maintain CQC compliance, while supporting staff and engaging with families and professionals.

This permanent role offers 37.5 hours per week, with a salary up to £32,507 depending on experience, DBS covered, and ongoing development opportunities within a national charity committed to its people and

Qualifications

• Proven leadership experience in health and social care.
• Experience delivering high-quality, person-centred care.
• Willingness to pursue CQC registration if not already done.

Responsibilities

• Lead and support staff (rotas, supervision, performance).
• Ensure high-quality, person-centred care and safeguarding compliance.
• Oversee day-to-day operations, budgets, and health & safety.
• Collaborate with families, professionals, and external agencies.
• Manage admin, reports, and audits; recruit and develop staff.

Skills

Leadership experience

CQC knowledge

Team management

Flexible working

Education

Level 5 in Leadership and Management

CQC registration experience (desirable)

Job description

The opportunity and what makes Community Integrated Care a great place to work

Are you an experienced CQC Registered Manager looking for your next step?

Do you hold (or are you working towards) a L5 Diploma in Leadership and Management?

Do you want to work for a national charity that invests in the people we support, our staff and our communities?

Then maybe Community Integrated Care is the perfect place for you!

Our Benefits

• Salary of up to £32,507 per year depending on experience
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive senior leaders
• 25 Days annual leave plus bank holiday(for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

Working closely with the Regional Manager, you will be responsible for leading a team of support worker across one extra care service in Huyton

Our Support Needs & Challenges

You will be supporting adults within this extra care service with learning disabilities, mental health concerns, age related needs and dementia

Our Shifts

Monday to Friday, Flexibility required to cover the needs of the service

Shift Requirement

Days

Contract

Permanent - 37.5 hours per week

UK Driving License Required?

Preferred

What You'll Be Doing

• Managing and supporting staff (rotas, supervision, performance)
• Ensuring high-quality, person-centred care
• Handling safeguarding concerns and ensuring CQC compliance
• Overseeing day-to-day operations, budgets, and health & safety
• Working with families, professionals, and external agencies
• Managing admin, reports, and audits
• Recruiting and developing staff

What You’ll Bring

We’re searching for someone who leads with both compassion and confidence:

• A kind heart and a flexible, can-do attitude
• Strong leadership experience within health & social care
• A genuine passion for helping people live independent, fulfilling lives

You’ll be someone who can confidently support and guide your team, ensuring every individual receives the safe, high-quality care they deserve.

About You

You’ll already have experience in a health or social care setting and:

• Be positive, proactive, and approachable
• Have experience developing and managing support plans
• Be committed to helping people feel part of their local community
• Feel comfortable using basic IT systems
• Good understanding and knowledge of CQC requirements
• Ideally been registered with CQC previously or must be willing to be CQC registered

Qualifications

To succeed in this role, you’ll hold a relevant professional qualification, such as:

• Level 5 in Leadership and Management
• Must have the relevant experience, ideally have been registered with CQC before

What We're Looking For

At Community Integrated Care, we know it takes someone special to work in social care. We hire based on values and experience, welcoming people from all walks of life.

We’re proud to be an Equal Opportunities and Disability Confident employer.