Service Leader Level 1 - Thornaby

Community Integrated Care; Tees Valley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent health and social care charity in Tees Valley is seeking a dedicated Service Leader to support individuals at Kirkdale House. You will lead a compassionate team to ensure quality support and promote community engagement. Ideal candidates should have a professional qualification in Health and Social Care, along with experience in a caregiving role. The position offers a supportive environment and opportunities for professional growth.

Benefits

33 Days annual leave

Pension Scheme

Flexible working hours

Ongoing professional development

Friend bonus scheme

Qualifications

• Experience in a health or social care setting.
• Comfortable using basic IT systems.
• Genuine passion for supporting people.

Responsibilities

• Lead an engaged and motivated team.
• Ensure high quality, consistent care and support.
• Promote a positive and passionate culture.

Skills

Compassion

Empathy

Leadership

Communication

Problem solving

Resilience

Education

Professional qualification in Health and Social Care

Nurse or Social Worker qualification

SVQ Level 3 (Scotland)

Care Management Level 3 (England)

Job description

What makes Community Integrated Care a great place to work

Community Integrated Care is currently seeking a dedicated and compassionate health and social care professional for a Service Leader based in the Thornaby area.

We are one of the UK’s largest health and social care charities, working to enrich the lives of people with varied care needs. We’re proud of our growing, innovative services across England and Scotland, and our focus on choice, dignity and respect, reflected in our vision ‘Your Life, Your Choice’ and our strategy ‘Best Lives Bolder’. We value passion, excitement and pride in what we do.

Benefits & USP’s

• Salary of £ to £ per year
• Work doing the things you enjoy – meaning work never feels like work
• Work for a multi‑award‑winning Charity that reinvests all profits into the people we support, our workforce, and local communities
• Managed by supportive senior leaders
• 33 Days annual leave inclusive of statutory bank holidays (pro‑rata for part‑time)
• Pension Scheme
• No uniform – we wear our casual clothes
• Flexible working hours and shift patterns
• We will pay for your DBS / PVG
• Shopping discounts scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend bonus scheme
• Financial Hardship Fund
• Investment in your well‑being

Who you’ll be supporting & more about the role

Our home – Kirkdale House

We are all independent in our own ways here at Kirkdale.

We all require support in a variety of ways: one‑to‑one calls, shopping calls, domestic calls, medication calls, drop‑off/pick‑up to day services, cuppa and a chat, accessing the community for activities, etc.

What is important to us

We take pride in our achievements and how far we have come to live independently in supported living. We enjoy a wide range of activities: gym, arts and crafts, football, jujitsu, dancing, acting, singing, discos, karaoke, time with friends and family, and much more.

Our Home

We live in a large, supported living accommodation that is all one level, apart from the manager’s office which is up a set of stairs. Our flats are on the ground floor in different zones. We have a large garden that goes around the outer building, with a special patch we tend to in the summer.

With experience working in a health or social care setting, you will have an upbeat positive manner and a genuine passion for supporting people to become part of their local and wider community. This is a fantastic opportunity to grow your leadership skills while making a meaningful impact every day, supporting people to “Live Lives Bolder”.

You will also be comfortable using basic IT systems required within the role – training can be offered to support this area. You should hold a professional qualification in Health and Social Care, i.e. Nurse, Social Worker, SVQ Level 3 plus supervisory units (Scotland) / Care Management Level 3 (England).

Your values

This is a great opportunity to make a genuine difference, where you will be responsible for leading an engaged and motivated team to change lives and deliver person‑centred outcomes for every person we support. You will also lead by driving performance, setting the pace and direction within services, promoting a positive and passionate culture, and ensuring that services are appropriately and effectively resourced to change lives for the better. Naturally it is important that you share our company values: We Include, We Deliver, We Aspire, We Respect, We Enable – at the heart of everything we do to deliver high quality, consistent care and support.

People’s values are important to use, so we look for people with the following qualities:

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience