Support Worker

Dignus Group; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

28 days holiday inclusive of bank holidays

Benenden Health plan

Employee Assistance Programme

Paid training and career progression opportunities

Job summary

Dignus Group in Nottingham is seeking a Team Leader to deliver exceptional person-centred care for adults with complex needs. This role involves leading shifts, supporting daily living activities, and guiding a dedicated team to ensure high-quality care.

The ideal candidate will have experience in care, strong communication skills, and a passion for helping others thrive. The position offers flexible working hours across a 24/7 rota, alongside a range of employee benefits, including generous leave and a health plan.

Qualifications

• Experience in a leadership role in the care sector is preferred.
• Strong decision-making and record-keeping abilities are essential.
• Capable of supporting staff development and conducting supervisions.

Responsibilities

• Lead shifts for high-quality, person-centred care.
• Support adults with daily routines and community access.
• Guide and motivate the team for the best outcomes.

Skills

Experience supporting adults with complex needs

Confidence leading shifts

Strong communication skills

Knowledge of safeguarding and care planning

Proactive attitude

Education

Level 3 qualification in Health & Social Care

Job description

At Dignus Group, we create safe, supportive homes for adults with complex needs who may need extra help to live independently and achieve the goals that matter most to them .

Across our services, Dignus Specialist Care and Dignus Support, we provide residential care and supported living for people with autism, mental health needs, learning disabilities, and physical or sensory disabilities .

If you have experience supporting people with complex needs and are ready to step into a leadership role, this is a place where your skills genuinely matter. You’ll be joining a supportive team that values you, trusts you and gives you the tools to lead confidently .

This is a rewarding, fast‑paced role where you’ll help create a positive, engaging home environment and guide a team to deliver exceptional person‑centred care.

What we offer:

• 28 days holiday inclusive of bank holidays
• Additional annual leave at key career milestones
• Benenden Health plan for added peace of mind
• £500 employee referral scheme
• Early Pay access for greater financial flexibility
• Company pension to support your future
• Employee Assistance Programme (EAP) wellbeing support
• Life assurance at 2x annual salary
• Overtime opportunities
• Blue Light Card access with discounts on retail, travel, and leisure
• Paid training and access to recognised qualifications to support career progression
• Fully funded apprenticeships
• Clear development pathways and opportunities to progress within the organisation

What the role involves:

As a Team Leader , you’ll combine hands‑on support with leadership responsibilities to deliver high‑quality, person‑centred care for adults with complex needs.

This includes:

• Leading shifts and supporting the day‑to‑day running of the home
• Supporting adults with daily living, routines, community access, and independence goals
• Guiding and motivating the team to deliver the best possible outcomes
• Supporting care plans, risk assessments, medication, and record keeping
• Working closely with the Registered Manager and Deputy Manager to maintain high standards
• Providing guidance, support , and direction to Support Workers on shift
• Delegating tasks and leading by example
• Supporting staff development and carrying out supervisions when required
• Deputising for management when needed
• Ensuring the home remains safe, welcoming, and well managed
• Managing incidents appropriately and following safeguarding procedures at all times

Working pattern:

This service operates 24/7. You will work any 5 days out of 7 on a rota basis, including weekdays, weekends, evenings, and bank holidays where required.

Flexibility is important, as the needs of the people we support can vary day to day.

What we’re looking for:

We welcome applications from experienced Team Leaders, Senior Support Workers ready to step up, and strong care professionals with leadership potential .

You may be a great fit if you have:

• Experience supporting adults with complex needs
• Previous senior, shift lead , or leadership experience in care
• Confidence leading shifts and supporting team performance
• Strong communication and decision - making skills
• A calm, resilient and person‑centred approach
• Good knowledge of safeguarding, care planning and risk management
• Strong record keeping, medication, and auditing skills
• A proactive attitude with the confidence to take ownership
• A genuine passion for helping people and teams thrive

A Level 3 qualification in Health & Social Care is desirable, but not essential as full paid training and qualifications are provided.

Dignus Group is a Disability Confident employer. We encourage applications from people with disabilities and can offer reasonable adjustments throughout the recruitment process and within the workplace.

We are not able to offer sponsorship for this role.

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