Service Engineer - Crawler Cranes & Foundation Machines

Liebherr Group; Biggleswade; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Industry leader

Secure environment

Benefits

Training & development

Job summary

Liebherr-Great Britain Ltd. is seeking a Service Engineer (Crawler Cranes & Foundation Machines) to perform servicing, inspection, and repair of foundation machinery at customer premises, on site, or at the depot.

You will diagnose faults, ensure parts are returned correctly, and follow strict manufacturer guidelines to maintain quality and timelines. The ideal candidate has an NVQ Level 3 apprenticeship and experience in heavy plant, plus a CSCS card and Slinger/Signaller qualification.

Qualifications

• Satisfactory completion of a recognised NVQ Level 3 apprenticeship or equivalent.
• Experience in heavy plant or a relevant industry.
• CSCS Card and Slinger/Signaller qualifications.

Responsibilities

• Carry out servicing, inspection, and repair of foundation machinery and equipment at customer premises, on site, or depot.
• Diagnose faults and take appropriate action.
• Return warranty parts cleaned and on time with proper packing/labeling.
• Ensure all service information is read, understood, and filed.
• Work strictly in line with manufacturer guidelines and recommendations.
• Develop effective relationships with depot support team and customers.
• Maintain a safe working environment and complete administration/paperwork on time.

Skills

Heavy plant experience

Education

NVQ level 3 apprenticeship or equivalent

Tools

CSCS Card

Job description

A vacancy has arisen within our Mobile & Crawler Cranes department for a Service Engineer (Crawler Cranes & Foundation Machines). The role will contribute to the success of Liebherr-Great Britain Ltd by carrying out effective maintenance and repair work on equipment out at customer premises or on site, ensuring both quality standards and timelines for repair are optimised at all times leading to increased customer confidence and repeat business whilst working within the Company’s key result areas;

Business Performance, Customer Focus, People and Teamwork, Leadership

Your responsibilities as a Service Engineer:

• Carrying out the servicing, inspection, and repair of foundation machinery and equipment at customer premises, on site, or, if required, at the appropriate depot.
• Diagnosing specific faults and taking appropriate action.
• Returning all warranty and other return parts, cleaned and on time, ensuring the correct processes for packing and labelling are followed.
• Ensuring all service information is read, understood, and filed.
• Undertaking all work strictly in compliance with manufacturer guidelines and recommendations.
• Escalating the appropriate action in relation to broken or damaged company equipment.
• Developing effective working relationships with the support team at the depot and supporting others where required.
• Maintaining a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
• Supporting the roles of others, ensuring administration and paperwork are completed effectively and on time, as and when required.
• Developing outstanding rapport and relationships with all customers.
• Coordinating with customers, ensuring their needs are understood and that a flexible approach is adopted to meet those needs.
• Working with the customer in mind, ensuring quality work standards are maintained consistently and that, following completion of work, the repair site is clean and left in a condition that satisfies the customer.
• Effectively contributing to the recognition and improvement of work processes to drive greater efficiency.

Your Profile

• Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent.
• Work experience within heavy plant or a relevant industry.
• CSCS Card
• Slinger and signaller

What We Are Offering

• The opportunity to work with an industry-leading manufacturer.
• Secure and progressive work environment.
• Competitive salary and benefits.
• Training and personal development

One Passion. Many Opportunities.

The Company

Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.

Location

Liebherr-Great Britain Ltd.
Normandy Lane
SG18 8QB Biggleswade
United Kingdom (GB)

Contact

Aleksandra Szczepanska
[e-mail]