Field Service Engineer, Maritime Port Equipment

Liebherr-Werk Nenzing GmbH; Biggleswade; On-site; GBP 42,000 - 56,000; Full time

Job summary

Liebherr-Great Britain Ltd. is seeking a Field Service Engineer to maintain and repair Ship to Shore Cranes, RTGs and RMG across customer sites, ports, and Liebherr depots in the U.K.

The role focuses on electrical systems, fault diagnosis, and service/repair of high-value crane equipment. Ideal candidates hold an NVQ Level 3 or City & Guilds in electrical disciplines, with proven electrical maintenance experience.

Qualifications

• Recognised electrical qualification (NVQ Level 3, City & Guilds, or equivalent).
• Proven industry experience in electrical maintenance, service, or engineering role.
• Strong electrical fault-finding and diagnostic skills.
• PLC knowledge and troubleshooting experience.

Responsibilities

• Servicing, maintenance, fault diagnosis, repair and inspection of STS, RTG, and RMG cranes at customer sites, ports and Liebherr depots.
• Diagnose and resolve electrical, PLC, hydraulic and mechanical faults.
• Perform diesel engine servicing and repairs (desirable).
• Work safely at height in port environments and manage workload to meet deadlines.
• Prepare and maintain service documentation and ensure warranty/return parts are processed correctly.

Skills

Electrical fault-finding

PLC knowledge

Diagnostic skills

Education

NVQ Level 3 / City & Guilds or equivalent

Job description

Biggleswade

Job ID:

76264

Division:

Liebherr International

Company:

Liebherr-Great Britain Ltd.

Work area:

Country:

GB

Entry level:

Professionals

Type of contract:

full time

Are you an experienced engineer looking to work with some of the most advanced container handling equipment in the world?

We are seeking a Field Service Engineer to support our range of Ship to Shore Cranes (STS), Rubber Tyred Gantry Cranes (RTG), and Rail Mounted Gantry Cranes (RMG). Working across customer sites, you'll be responsible for maintaining and repairing high-value equipment, ensuring maximum uptime and delivering outstanding customer service. This is a rewarding opportunity to join a globally recognised engineering business where your expertise will make a direct impact on customer success.

Responsibilities

As a Field Service Engineer, you will be responsible for the servicing, maintenance, fault diagnosis, repair, and inspection of Liebherr Ship to Shore Cranes (STS), Rubber Tyred Gantry Cranes (RTG), and Rail Mounted Gantry Cranes (RMG) at customer sites, ports, terminals, and, where required, Liebherr depots.

Responsibilities include:

• Carrying out planned maintenance, inspections, servicing, and repairs on STS, RTG, and RMG equipment.
• Diagnosing and resolving electrical, PLC, hydraulic, and mechanical faults.
• Performing diesel engine servicing and repairs (desirable).
• Working safely at height and in challenging port environments.
• Assisting with the assembly, commissioning, repair, dismantling, and refurbishment of crane equipment.
• Effectively managing your workload to meet customer expectations, agreed deadlines, and company standards.
• Collaborating closely with Technical Support teams to resolve complex issues and develop technical knowledge.
• Accurately diagnosing equipment failures and implementing effective corrective actions.
• Ensuring warranty and return parts are processed correctly, including cleaning, packaging, labelling, and timely return.
• Reading, understanding, and maintaining relevant service documentation and technical information.
• Completing all work in accordance with manufacturer guidelines, company procedures, and quality standards.
• Reporting damaged or defective company equipment through the appropriate channels.
• Building strong working relationships with depot teams and supporting colleagues where required.
• Maintaining the highest standards of health, safety, and environmental compliance for yourself and others.
• Completing all required administration, service reports, and documentation accurately and on time.
• Developing professional and lasting relationships with customers through exceptional service delivery.
• Adopting a flexible and customer-focused approach to meet operational requirements.
• Ensuring work is completed to a high standard and that work areas are left clean, safe, and presentable.
• Contributing ideas and recommendations to improve efficiency, processes, and service delivery.
• Acting as a professional ambassador for Liebherr by maintaining excellent personal presentation and vehicle standards.
• Proactively seeking opportunities for continuous professional development and applying new skills in the field.
• Participating in an out-of-hours support rota, when required.
• Undertaking any other reasonable duties commensurate with the position.

Candidate Profile

The successful candidate will have:

• A recognised electrical qualification (NVQ Level 3, City & Guilds, or equivalent).
• Proven industry experience in an electrical maintenance, service, or engineering role.
• Strong electrical fault-finding and diagnostic skills.
• PLC knowledge and troubleshooting experience.
• A full, clean UK driving licence.
• Experience with heavy industrial equipment, cranes, or plant machinery is desirable.

What we offer

• The opportunity to work for a globally recognised, industry-leading manufacturer.
• A secure, stable, and progressive working environment with long-term career prospects.
• A competitive salary package, including an attractive range of employee benefits.
• Ongoing technical training and professional development to support your career growth.
• Opportunities to develop specialist expertise working on some of the most advanced crane technology in the industry.
• The chance to be part of a collaborative and highly skilled engineering team committed to excellence and customer success.

One Passion. Many Opportunities.

The company

Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.