Service Design & Bid Specialist – DV Clearance Eligible

QinetiQ; West of England; On-site; GBP 55,000 - 62,000; Full time

Benefits offered by this job

Pension

Health insurance

Dental insurance

Employee discounts

Armed Forces Covenant

Volunteering opportunities

Job summary

QinetiQ is recruiting a Service Consultant to join the Service Consultancy Team across multiple UK sites including Malvern, Bristol, Farnborough or Boscombe Down. You will design and deliver service integration, support, and management models throughout the full-service lifecycle.

In this role you will act as SME for service lifecycle activities, support bids and pre-bid work, engage senior stakeholders, and produce service artefacts and costed responses. ITIL 4 certification is required.

Qualifications

• Significant experience in Service Design, Service Architecture, and Service Development across large and complex organisations.
• Experience leading or contributing to bid and pre-bid activities, producing high-quality service inputs and costed responses.
• Ability to engage and influence senior stakeholders, customers, partners, and internal teams at multiple levels.
• Ability to produce service artefacts including service models, integration diagrams, service design packages, and operational docs.

Responsibilities

• Acting as the SME for service lifecycle activities, supporting bids, proposals, and costed responses
• Gathering and assessing customer and business requirements to shape effective service solutions
• Ensuring all proposed services align with Service and Technical Operations policies, standards, and processes
• Collaborating with SD&T, Service Operations, and Technical Operations teams throughout the service design process
• Supporting the development and approval of comprehensive service design packages
• Enabling successful service transition through effective planning, readiness, and cross-functional coordination

Skills

Service Design

Service Architecture

Service Development

Bid / Pre-bid

Stakeholder engagement

Service governance

Education

ITIL 4 Certification

Job description

QinetiQ is recruiting a Service Consultant to join the Service Consultancy Team across multiple UK sites including Malvern, Bristol, Farnborough or Boscombe Down. You will design and deliver service integration, support, and management models throughout the full-service lifecycle.

In this role you will act as SME for service lifecycle activities, support bids and pre-bid work, engage senior stakeholders, and produce service artefacts and costed responses. ITIL 4 certification is required.