Service Delivery Manager

Action Together CIO; Salford; On-site; GBP 33,000 - 35,000; Full time

Job summary

Langworthy Cornerstone Association Ltd in Salford is seeking an experienced Service Delivery Manager to provide operational leadership across community services, projects and programmes.

You will ensure services are well planned, delivered safely and staffed with care, while supporting volunteers, monitoring performance and managing resources. You will help develop partnerships with funders and commissioners to meet local needs.

Qualifications

• Experience in managing community, health, wellbeing, voluntary-sector or public-sector services.

Responsibilities

• Lead and coordinate day-to-day service and project delivery.
• Manage, supervise and develop staff and volunteers.
• Oversee funded projects, including targets, budgets and reporting.
• Monitor service performance, quality and impact.
• Support funding applications, tenders and new project development.
• Ensure safeguarding, health and safety, risk management and data protection requirements are met.
• Develop relationships with funders, commissioners, partners and community organisations.
• Contribute to continuous improvement and service development.
• Support financial and resource management.
• Contribute to Senior Management Team discussions and planning.

Skills

Staff management

Project management

Budget oversight

Safeguarding

Health and safety

Risk management

Data protection

Partnership working

Communication

Problem-solving

Job description

Job Summary

Salary: £33,000–£35,000 per annum, dependent on experience
Hours: Full-time, 37 hours per week
Contract: Permanent
Location: Langworthy Cornerstone, 451 Liverpool Street, Salford
Responsible to: Chief Executive Officer
Closing date: 31 August 2026
Interviews: Week commencing 7 September 2026

About Langworthy Cornerstone

Langworthy Cornerstone Association (LCA) is a community-based charity and Healthy Living Centre supporting residents across Langworthy and the wider Salford area.

We deliver a wide range of health, wellbeing, social inclusion, volunteering, arts, community development and cost-of-living support activities, working closely with local residents and our partners across the voluntary, statutory and community sectors.

About the Role

We are looking for an experienced and motivated Service Delivery Manager to provide operational leadership across our community services, projects and programmes.

You will be responsible for ensuring services are well planned, effectively managed, appropriately staffed and delivered safely and to a high standard. You will lead and support staff and volunteers, oversee funded projects, monitor performance, manage resources and contribute to the continued development of LCA’s services.

Working closely with the Chief Executive Officer and Senior Management Team, you will help turn our strategic priorities into effective operational delivery and ensure that our services respond to local community needs.

Key Areas of Responsibility

The successful candidate will:

• Lead and coordinate day-to-day service and project delivery.
• Manage, supervise and develop staff and volunteers.
• Oversee funded projects, including targets, outcomes, budgets and reporting.
• Monitor service performance, quality and impact.
• Support funding applications, tenders and new project development.
• Ensure safeguarding, health and safety, risk management and data protection requirements are met.
• Develop positive relationships with funders, commissioners, partners and community organisations.
• Contribute to continuous improvement and service development.
• Support financial and resource management.
• Contribute to Senior Management Team discussions and organisational planning.

About You

You will have significant experience of managing community, health, wellbeing, voluntary-sector or public-sector services, together with strong leadership and project-management skills.

You will be able to demonstrate:

• Experience of managing and developing staff.
• Experience of managing multiple projects or services.
• Experience of working to targets, outcomes, budgets and deadlines.
• Strong communication, organisational and problem-solving skills.
• Experience of monitoring performance and producing reports.
• Knowledge of safeguarding, health and safety, risk management and data protection.
• Experience of partnership and stakeholder working.
• A commitment to equality, inclusion and improving outcomes for local communities.
• An appropriate Enhanced DBS check, or willingness to undertake one where required.

Experience of working within a charity, Healthy Living Centre, community organisation or with NHS/local-authority commissioners would be advantageous.

Why Join LCA?

This is an exciting opportunity to join a community-focused organisation and play a key role in shaping and delivering services that make a real difference to people across Langworthy and Salford.

If you are an experienced, values-led manager who is passionate about community development, health and wellbeing, we would love to hear from you.

Key information

• Employer: Langworthy Cornerstone Association Ltd
• Locations: Greater Manchester, Salford
• Role Type: Permanent
• Salary: Dependent on Experience
• Working Hours: Full-Time
• Working Hours Per Week: 37 hours per week

Langworthy Cornerstone Association is committed to equality of opportunity and welcomes applications from suitably qualified candidates from all backgrounds.

Please note: LCA reserves the right to close the recruitment process early if a sufficient number of suitable applications are received.