Service Leader Level 2

Community Integrated Care; Liverpool; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Pension Scheme

25 days annual leave

DBS / PVG paid by employer

Flexible working hours

Discounts scheme

Wellbeing investment

Job summary

Community Integrated Care is seeking a Service Leader in Liverpool to oversee a supported living service. You will lead a team of support staff, ensuring safe, high-quality, person-centred care for adults with learning disabilities and related needs.

In this permanent role, you will manage rotas, supervise staff, and coordinate with families and external agencies. The position requires a proactive leader with strong safeguarding and budget management abilities.

Qualifications

• Experience in health and social care leadership roles.
• Experience developing and managing teams in supported living settings.
• Commitment to person-centred care and safeguarding.

Responsibilities

• Managing and supporting staff (rotas, supervision, performance).
• Ensuring high-quality, person-centred care.
• Handling safeguarding concerns and ensuring CQC compliance.
• Overseeing day-to-day operations, budgets, and health & safety.
• Working with families, professionals, and external agencies.
• Managing admin, reports, and audits.
• Recruiting and developing staff.

Skills

Leadership

People management

Education

NVQ Level 3 or above

Job description

Community Integrated Care is currently seeking a dedicated and compassionate health and social care professional for a Service Leader based in Liverpool

Benefits & USP’s

• Salary of £33000 - £35125
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive senior leaders
• 25 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

Working closely with the Regional Manager, you will be responsible for leading a team of support worker across one supported living service in Liverpool

Our Support Needs & Challenges

You will be supporting adults with learning disabilities, autism, mental health, behaviours that challenge and physical disabilities to thrive in their own home!

Our Shifts:

Monday to Friday, Flexibility required to cover the needs of the service

Shift Requirement:

Days

Contract:

Permanent - 37.5 hours per week

UK Driving License Required?

Preferred

What You'll Be Doing

• Managing and supporting staff (rotas, supervision, performance)
• Ensuring high-quality, person-centred care
• Handling safeguarding concerns and ensuring CQC compliance
• Overseeing day-to-day operations, budgets, and health & safety
• Working with families, professionals, and external agencies
• Managing admin, reports, and audits
• Recruiting and developing staff

What You’ll Bring

• A kind heart and a flexible, can-do attitude
• Strong leadership experience within health & social care
• A genuine passion for helping people live independent, fulfilling lives

You’ll be someone who can confidently support and guide your team, ensuring every individual receives the safe, high-quality care they deserve.

About You

You’ll already have experience in a health or social care setting and:

• Be positive, proactive, and approachable
• Have experience developing and managing intensive support plans
• Be committed to helping people feel part of their local community
• Feel comfortable using basic IT systems

Qualifications

To succeed in this role, you’ll hold a relevant professional qualification, such as:

• NVQ Level 3 or above - Desirable
• Must have the relevant experience

What We're Looking For

At Community Integrated Care, we know it takes someone special to work in social care. We hire based on values and experience, welcoming people from all walks of life.

We’re proud to be an Equal Opportunities and Disability Confident employer.