Service Delivery Coordinator – Scheduling & Liaison

Argenbright Security Europe Limited (trading as ASEL); Rochdale; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

XD Recognition

Apprenticeships

Employee of the Month

110% Club

Stream

Employee Assistance Programme

Career progression

Training & development

Job summary

Argenbright Security Europe Limited (trading as ASEL) in Rochdale is seeking a Service Delivery Coordinator to orchestrate service delivery and keep engineers coordinated across the region. You will plan, schedule, and monitor works, ensuring every job meets client expectations and internal standards.

You’ll liaise with engineers, clients, and internal teams, and drive continuous improvement within the coordination function.

Qualifications

• Strong planning, scheduling, and prioritisation skills.
• Experience managing a live workload where deadlines and service levels matter.
• A keen eye for detail and confidence working with systems and data.
• A clear, professional communicator across diverse stakeholders.
• A proactive, can-do attitude with a problem-solving mindset.

Responsibilities

• Planning and Scheduling You will plan and schedule service works across your area, thinking ahead to keep engineer diaries running efficiently and making sure every job has what it needs.
• Keeping Jobs on Track You will monitor live jobs, identify risks of delays, and take corrective actions to maintain service levels.
• Accuracy and Follow Through You will verify completed work, update records, and ensure systems reflect current status.
• Being the Go To Person You will be the primary contact for live works, coordinating with engineers, clients and internal teams.
• Growing With the Team You will support colleagues and contribute ideas to improve the coordination function.

Skills

Planning & scheduling

Live workload management

Attention to detail

Clear communication

Proactive problem solving

Job description

Argenbright Security Europe Limited (trading as ASEL) in Rochdale is seeking a Service Delivery Coordinator to orchestrate service delivery and keep engineers coordinated across the region. You will plan, schedule, and monitor works, ensuring every job meets client expectations and internal standards.

You’ll liaise with engineers, clients, and internal teams, and drive continuous improvement within the coordination function.