Service Delivery Coordinator - Fast-Paced Client-Focused Ops

Cox Automotive; Dursley; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Option to buy additional holiday days

Your birthday off

Well-Being Day

Charity Day

Career progression

Pension scheme

Job summary

Manheim Auction Services, part of Cox Automotive, is looking for a Service Delivery Coordinator in Gloucester. The role is 40 hours per week, Monday to Friday, with a salary of £29,648 per year.

You will coordinate vehicle collections and deliveries, process vehicle data, manage documentation and payments to ensure smooth operations. Join a diverse team, support invoicing and client service standards, and uphold HSE requirements.

Qualifications

• Experience in a fast-paced Service Delivery environment.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office applications and data handling.
• Ability to meet internal SLA requirements and deadlines.

Responsibilities

• Coordinate vehicle collections and deliveries to meet SLA requirements.
• Process vehicle data and maintain accurate documentation.
• Assist with invoicing and customer payments through relevant systems.
• Support planning ahead for vehicle arrivals with the Service Delivery Manager.
• Maintain clear communication with Operations to minimise delays.
• Assist with general housekeeping of the office environment and HSE compliance.

Skills

Teamwork

Communication skills

MS Office

Data entry

Time management

Tools

Microsoft Office

Job description

Manheim Auction Services, part of Cox Automotive, is looking for a Service Delivery Coordinator in Gloucester. The role is 40 hours per week, Monday to Friday, with a salary of £29,648 per year.

You will coordinate vehicle collections and deliveries, process vehicle data, manage documentation and payments to ensure smooth operations. Join a diverse team, support invoicing and client service standards, and uphold HSE requirements.