Service Delivery Agent

Switch Car Rental; West of England; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Company pension scheme

Employee discount scheme

Funded Summer and Christmas events

Cycle to work schemes

Discounted car hire rates

Friendly and supportive working enviro

Job summary

Switch Car Rental is seeking a Service Delivery Agent at Bristol Airport. You will deliver and collect vehicles across locations, inspect for damage, and perform safety checks to ensure roadworthiness. You’ll complete fuel sheets, manage paperwork, and maintain high standards of vehicle cleanliness.

We value flexibility, attention to detail, and strong communication. The role offers a friendly work environment and opportunities to advance within a growing rental business based near Bristol

Qualifications

• Hold a full manual driving licence for at least 12 months.
• Be flexible with hours, rotas and locations.
• Demonstrate strong attention to detail in inspections and paperwork.
• Communicate clearly with customers and colleagues.
• Manage time effectively to ensure timely vehicle delivery/collection.
• Prioritise safety and follow company procedures at all times.

Responsibilities

• Deliver and collect vehicles from various locations.
• Record vehicle damage and complete documentation per procedure.
• Perform thorough safety checks before delivery and at inspections.
• Complete fuel sheets accurately.
• Clean vehicles to meet standards and customer expectations.
• Verify rental documents and conduct security checks as required.
• Carry out paperwork and comply with vehicle procedures.
• Communicate professionally, verbally and in writing.
• Present a neat appearance and act as a brand ambassador.

Skills

Full manual driving licence

Flexible working hours

Attention to detail

Communication skills

Organisational skills

Safety consciousness

Job description

Official rental partner to England Rugby

Service Delivery Agent

Bristol Airport

Whether you have previous experience or not — we will have a role for you!

As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following Switch’s management processes.

Location - Bristol Airport

Main Duties

• Deliver and collect vehicles from various locations
• Identify and record vehicle damage using appropriate documentation/systems per Switch's damage management procedure
• Perform comprehensive vehicle safety checks before delivery and at quality inspection stages
• Accurately and clearly complete fuel sheets
• Debowse vehicles as instructed, adhering to safety guidelines
• Clean vehicles thoroughly to meet company standards and customer requirements
• Undertake security checks and verify rental documentation as required
• Complete any necessary paperwork
• Comply with all Switch vehicle procedures
• Communicate accurately and appropriately, both verbally and in writing
• Drive carefully and considerately
• Dress according to company uniform standards, maintaining a clean and smart appearance
• Act as an ambassador of the company, promoting company interests at all times

Skills, Experience, and Qualifications

• Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road users
• Flexibility: Exhibits a flexible approach to working hours, rotas and locations
• Attention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenance
• Communication Skills and customer service orientated
• Organisational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehicles
• Safety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use.

Benefits

• Company pension scheme
• Employee discount scheme
• Funded Summer and Christmas events
• Cycle to work schemes
• Discounted car hire rates
• Friendly and supportive working environment

We regularly update our openings with new opportunities.