Service Delivery Agent

Switch Car Rental; Newport; Hybrid; GBP 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Company pension scheme

Employee discount scheme

Funded Summer and Christmas events

Cycle to work scheme

Discounted car hire rates

Friendly and supportive working enviro

Friendly and supportive working enviro

Zusammenfassung

Switch Car Rental is hiring a Service Delivery Agent in Newport to help keep our fleet ready for customers. You will clean, inspect and prepare vehicles, and coordinate delivery and collection across multiple locations.

The role emphasizes attention to safety and documentation, accurate fuel records, and professional communication. No prior experience is required; training is provided, and you will join a friendly, supportive team.

Qualifikationen

• Requires full manual driving license held for at least 12 months.
• Flexible with hours, rotas and locations.
• Strong communication and customer service focus.

Aufgaben

• Deliver and collect vehicles from various locations.
• Identify and record vehicle damage using documentation per procedure.
• Perform comprehensive vehicle safety checks before delivery and at inspection stages.
• Complete fuel sheets accurately.
• Debowse vehicles as instructed, following safety guidelines.
• Clean vehicles thoroughly to meet company standards.
• Undertake security checks and verify rental documentation.
• Complete any necessary paperwork.
• Comply with all Switch vehicle procedures.
• Communicate accurately and appropriately, both verbally and in writing.
• Drive carefully and considerately.
• Dress according to company uniform standards.
• Act as an ambassador of the company.

Kenntnisse

Driving Skills

Flexibility

Attention to Detail

Communication Skills

Organisational Skills

Safety Conscious

Jobbeschreibung

Official rental partner to England Rugby

Service Delivery Agent

Newport

Whether you have previous experience or not - we will have a role for you!

THE ROLE

Whether you have previous experience or not - we will have a role for you!

As a Service Delivery Agent, you will ensure all vehicles are thoroughly cleaned and inspected throughout the workday. You will conduct thorough inspections, identifying any pre- and post-rental damage, following Switch's management processes.

Location - Newport

MAIN DUTIES

• Deliver and collect vehicles from various locations
• Identify and record vehicle damage using appropriate documentation/systems per Switch's damage management procedure
• Perform comprehensive vehicle safety checks before delivery and at quality inspection stages
• Accurately and clearly complete fuel sheets
• Debowse vehicles as instructed, adhering to safety guidelines
• Clean vehicles thoroughly to meet company standards and customer requirements
• Undertake security checks and verify rental documentation as required
• Complete any necessary paperwork
• Comply with all Switch vehicle procedures
• Communicate accurately and appropriately, both verbally and in writing
• Drive carefully and considerately
• Dress according to company uniform standards, maintaining a clean and smart appearance
• Act as an ambassador of the company, promoting company interests at all times

SKILLS, EXPERIENCE, AND QUALIFICATIONS

• Driving Skills: Holds a full manual driving license for a minimum of 12 months. Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road users
• Flexibility: Exhibits a flexible approach to working hours, rotas and locations
• Attention to Detail: Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage. Ensures thoroughness in vehicle safety checks, cleanliness and maintenance
• Communication Skills and customer service orientated
• Organisational Skills: Efficiently manages time and tasks, ensuring timely delivery and collection of vehicles
• Safety Conscious: Prioritises safety in all tasks, adhering to company procedures and guidelines. Ensures vehicles are roadworthy and meets all safety standards before use.

BENEFITS

• Company pension scheme
• Employee discount scheme
• Funded Summer and Christmas events
• Cycle to work schemesDiscounted car hire rates
• Friendly and supportive working environment

We'd love to have you on board.

We regularly update our openings with new opportunities.