Service Coordinator

FRONTrunner Recruitment Ltd; Sevenoaks; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Private healthcare after probation

Free parking on site

25 days holiday + 8 bank holidays

Job summary

FRONTrunner Recruitment Ltd is seeking a Service Coordinator based from their Sevenoaks, Kent office. The role involves planning engineers' days for boiler maintenance and repairs, liaising with customers about visits, and improving daily routing and efficiency.

You must be organised, able to multi-task, and computer-literate, with relevant planning experience. The position offers a basic salary of 29,000 per year, 25 days holiday plus 8 bank holidays, private healthcare after probation, and

Qualifications

• Experience as a service planner, service coordinator or daily bookings.
• Organised, able to multi-task and work to deadlines.
• Computer literate with good paperwork skills.

Responsibilities

• Plan engineers' days when visiting customers for boiler maintenance and repair.
• Liaise with customers about engineer visits.
• Assess engineers' routes to improve efficiency.
• Monitor stock and parts to ensure the right equipment is available.

Skills

Route planning

Customer liaison

Stock control

Organised

Computer literate

Scheduling

Tools

Microsoft Excel

Job description

A great chance to work for a heating and boiler manufacturer with a great worldwide reputation. They deal with domestic, commercial, renewable all across the UK and have built up such a solid reputation over the past 40 years that people keep coming back and their employees don’t want to work anywhere else. They are expanding in a few key areas so now would be the time work for a manufacturer and get that training straight from the horse’s mouth.

They are recruiting for a Service Coordinator

• Based from their office in Sevenoaks in Kent
• Working Monday to Friday 8am till 5pm OR 8.30am till 5.30pm
• Planning the engineers days for them going to customers house to do gas boiler maintenance and repair calls
• Liaising with the customer when needed about the engineers visit
• Assessing the engineers route during the day and recognising things to make them more efficient
• Keeping an eye on stock and parts management to make sure the engineers have the right equipment for each of the jobs they get called out to

Salary for a service coordinator

• 29k basic salary
• 25 days holiday + 8 bank holidays
• Holiday entitlement goes up by 5 days after 5 years of service
• Private healthcare after probation
• Free parking on site

Experience needed to be a service coordinator

• Living within travelling distance to the office in Sevenoaks in Kent
• You need some sort of experience as a service planner, a service coordinator or experience i8n booking out to people or things to places on a daily basis
• Obviously having any additional experience within the gas industry would be a major advantage
• Computer literate with good paperwork skills
• You need to be organised and be able to multi task

In the event that you are contacted for a role, please note that as part of the registration process you shall be required to provide FRONTrunner Recruitment Ltd. with proof of identity as well as proof of eligibility to work in the United Kingdom