Service Coordinator

RSK Group; Scotland; On-site; GBP 26,000 - 35,000; Full time

Job summary

Une entreprise de premier plan dans le secteur des services environnementaux recrute un coordinateur de service à Lossiemouth. Dans ce poste permanent à temps plein, vous serez en charge de planifier les visites de service pour les ingénieurs et de garantir une communication efficace entre les clients et l'équipe opérationnelle. Ce rôle exige d'excellentes compétences en communication, ainsi qu'une capacité à gérer des projets et travailler efficacement au sein d'une équipe.

Benefits

Pension d'entreprise

Assurance vie

Qualifications

• Excellentes compétences en communication orale et écrite.
• Expérience dans un environnement de bureau multi-disciplinaire.
• Capacité à travailler de manière autonome ou en équipe.

Responsibilities

• Création de visites de service programmées pour les ingénieurs mobiles.
• Communication des ordres de travail aux ingénieurs de terrain.
• Coordination entre le client et la gestion des opérations.

Skills

Communication

Compétences téléphoniques

Gestion de projet

Tools

Word

Excel

Outlook

Job description

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Richard Irvin an RSK Group company are recruiting for a Service Coordinator to join the team based in Lossiemouth, UK. This is a full-time, permanent position.

Our team of engineers, operations staff, project managers and compliance specialists are trained to start with our clients’ individual needs and work outwards from there. Our experts have extensive experience of advising and leading FM contracts and projects in both the public and private sectors and across industries. Our team is based throughout the UK – meaning you’re never too far from the help you need.

Responsibilities:

• Using PPM planner to create scheduled service visits for our own Mobile Engineers and sub-contractors to meet customer expectations and company objectives.
• Request RAMS for subcontractor visits
• Appropriate notification of planned appointments to customers/clients as per maintenance schedule/contract requirements
• Communication and issue of work orders to field based engineers either via our electronic job issue system or telephone as required
• Liaise between customer and operations management to ensure smooth operational delivery
• Co-ordinate and manage tasks to ensure maintenance delivery within allotted budget and timescales

Qualifications and Experience:

• Good working knowledge of computer packages; Word, Excel and Outlook
• Excellent telephone skills and manner
• Effective communication skills both oral and written
• Experience working within a multi discipline office environment
• Experience working independently, on own initiative, and as part of a team

Salary and Benefits:

• Salary depending on experience
• Company Pension
• Life assurance

#Consultancy #Recruitment #RSKfamily

Full Job Description attached

RSK will not accept unsolicited CVs from agencies other than RSK PSL or Secondary agencies.