Service Coordinator

TalentTech Recruitment; Northampton; On-site; GBP 28,000 - 35,000; Full time

Job summary

A respected leader in industrial filtration and extraction is seeking a Service Coordinator to enhance customer relations and manage service requests. The ideal candidate will have over 3 years of experience in a customer-focused role, preferably within engineering or construction. This position offers a competitive salary, performance-related bonuses, and opportunities for training and development in a dynamic environment.

Benefits

Company performance related bonus

Comprehensive training and personal development

Pension

Private Healthcare

23 days holiday plus statutory holidays

Qualifications

• 3+ years' experience in an office based, customer dealing environment.
• Experience dealing with construction or engineering companies.

Responsibilities

• Liaising with external customers to provide quotes for services.
• Updating engineer issued LEV reports and other documentation.
• Planning and scheduling of engineer visits to customer sites.

Skills

Communication

Customer Service

Tools

Xero

Tradify

Job description

Industrial Filtration & Extraction Equipment - Daily Access to Northamptonshire Office

Office based in Northampton

Commutable from: Milton Keynes, Bedford, Daventry

£28,000 - £35,000 Basic Salary + Bonus + Benefits + Training

• Are you looking to offer best in class customer service?
• Eager to use your existing knowledge or quickly learn on the job?
  
  

Our client is on the search for an experienced service coordinator looking for a new challenge. They have a wealth of experience in their sector.

The Client Recruiting For The Service Coordinator

• Our client is expanding and on the lookout for an experienced service coordinator.
• Over 25 years of building strong customer relationships.
• Known for excellence and a prestigious client base.
• Providing specialist systems to ensure manufacturing companies are safe for employees.
• Work with renowned companies in the F1, Automotive, Aerospace, and Electronics sectors, amongst others.
  
  

Your Role As a Service Coordinator

• Liaising with external customers to provide quotes for services, training courses, and LEV testing.
• Gathering information to update the internal CRM.
• Updating engineer issued LEV reports along with other documentation
• Order processing and correctly raising invoices as required.
• Planning and scheduling of engineer visits to customer sites.
• ~8am - 4:30pm Monday - Thursday, 8am - 3pm Friday
  
  

Ideal Background For The Service Coordinator Position

• 3+ years' experience in an office based, customer dealing environment, ideally as a service coordinator.
• Experience dealing with construction or engineering companies is highly desirable.
• Strong telephone communication skills
• Exposure to Xero and Tradify is beneficial but not essential.
• Happy and able to travel to the Northampton site daily.
• Must have the right to work in the UK without sponsorship.
  
  

The Package For The Service Coordinator

• £28,000 - £35,000 based on experience.
• Company performance related bonus.
• Comprehensive training and personal development.
• Pension
• Private Healthcare
• 23 days holiday plus statutory holidays, increasing with tenure.
  
  

Want to ramp up your career with a respected UK leader? Apply online now if you fit the above criteria and are eager to join the growing team!

Dave is the main point of contact for the role.