Service Coordinator

Engineering Personnel Ltd; Leeds; Presencial; GBP 27.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sick pay

23 days holiday + BH

Training and development opportunities

Full package to be discussed at 인터뷰

Descripción de la vacante

Engineering Personnel Ltd in Leeds is seeking a Service Coordinator to support the maintenance department, coordinating schedules, engineers, subcontractors, and client communications to ensure contracts are delivered efficiently and in line with SLAs. You will maintain records, monitor KPIs, and help drive improvements across the service function.

The role requires CAFM experience, knowledge of reactive and planned maintenance, and superb communication.

Formación

• Experience using CAFM systems.
• Experience working in a construction, maintenance, or facilities management environment.
• Understanding of reactive and planned maintenance workflows.
• Excellent communication skills.

Responsabilidades

• Schedule maintenance engineers works, including daily and weekly planning.
• Coordinate communication between engineers, subcontractors, and office teams.
• Take emergency breakdown calls and assign engineers as required.
• Ensure maintenance records and operation documentation is accurate and regularly maintained.
• Ensure company accreditations, certifications, and insurances remain up to date.
• Process purchase orders for engineers, suppliers, and sub-contractors.
• Maintain training records.
• Ensure the company vehicle fleet and assets are managed in accordance with company policy.
• Manage client communication, reporting, and contract documentation.

Conocimientos

CAFM systems experience

Excellent communication skills

Maintenance workflows knowledge

Descripción del empleo

Job Title: Service Coordiantor

Service Coordinator required for our client based in Leeds who provide tailored plant room and maintenance services across industrial and commercial environments. The organisation combines a comprehensive service offering with a focus on efficient plant room operation and responsive customer support.

The Service Coordinator role provides day-to-day coordination and administrative support across the maintenance department, helping ensure client contracts are delivered efficiently, compliantly and in line with agreed service level agreements. The position will support engineers, subcontractors, clients and wider management, while maintaining accurate records, monitoring operational and compliance KPIs, and contributing to the continued improvement and growth of the maintenance function.

Service Coordinator Duties

• Schedule maintenance engineers works, including daily and weekly planning
• Coordinate communication between engineers, subcontractors, and office teams
• Take emergency breakdown calls and assign engineers as required
• Ensure maintenance records and operation documentation is accurate and regularly maintained
• Ensure company accreditations, certifications, and insurances remain up to date
• Process purchase orders for engineer, suppliers, and sub-contractors
• Maintain training records
• Ensure the company vehicle fleet and assets are managed in accordance with company policy
• Manage client communication, reporting, and contract documentation

Service Coordinator Requirements

• Experience using CAFM systems
• Experience working in a construction, maintenance, or FM environment
• Understanding of reactive and planned maintenance workflows
• Excellent communication skills
• Based within a commutable distance of Leeds

Service Coordinator Remuneration

• Salary £27,000 - £33,000
• Sick pay
• 23 days holiday + BH
• Working hours Monday to Friday, 8:00 - 17:00
• Penion
• Training and development opportunities
• Full package to be discussed at interview