Service Coordinator

Comserv UK Limited; Havant; On-site; GBP 21,000 - 27,000; Full time

Job summary

Comserv UK Limited in Havant is seeking a full-time Service Co-ordinator for our Resource Centre on Downley Road. You will support appointment bookings, liaise with residents and operatives, and help allocate daily work.

The role requires strong communication, excellent administration and time management, with the ability to work under pressure to tight deadlines. Monday to Friday, 8am to 5pm with 1 hour lunch.

Qualifications

• Experience handling telephone-based work is essential.
• Demonstrated strong communication skills.
• Accurate administration and word-processing ability.
• Excellent organisational and time-management skills.
• Ability to meet strict deadlines.

Responsibilities

• Book appointments and liaise with residents.
• Allocate daily work to operatives and provide response work.
• Update and maintain the Comserv database with appointment and work details.
• Perform ad hoc administrative duties as required.

Skills

Telephone experience

Communication skills

Administration / word-processing

Organisational / time management

Working under pressure

Job description

Comserv currently have a vacancy for a full-time Service Co-ordinator within our Resource Centre at Downley Road. The hours of work will be Monday to Friday, 8.00am - 5.00pm with 1 hour for lunch.

Summary of role:

The role will be reporting to the Resource Manager, your duties will include:

• Assisting with the booking of appointments, liaising with operatives and residents.
• Assisting with the allocation of work to operatives on a daily basis, including providing response work.
• Updating and maintaining the Comserv database with details of appointments and completed works.
• Ad hoc administration duties as and when required.

Qualifications & Experience:

The ideal candidate will have/be:

• Previous telephone experience
• Strong communication skills
• Strong administration/ word-processing skills, demonstrating attention to detail and accuracy at all times
• Excellent organisational/time management skills
• Ability to work under pressure to strict deadlines