Service Coordinator

Bennett and Game Recruitment LTD; Gosport; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Private healthcare

Workplace pension

33 days holiday (incl. bank holidays)

Job summary

Bennett and Game Recruitment LTD is seeking a Service Co-ordinator in Gosport. The role involves supporting day-to-day service activity coordination and assisting with engineer scheduling, quotations, and invoicing.

You will maintain records, handle parts inventory, and support monthly management reports while maintaining strong customer and engineer communications. The position follows standard hours with benefits offered.

Qualifications

• Experience in office administration or customer-facing roles.
• Strong organisational skills and attention to detail.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Excellent written and verbal communication.
• Ability to manage multiple tasks and prioritise workloads.
• Based within commutable distance of Gosport.

Responsibilities

• Coordinate day-to-day service activities.
• Schedule service visits for engineers.
• Prepare quotations for remedial works and replacement equipment.
• Process invoices and raise purchase orders.
• Ensure engineer reports are filed per procedures.
• Assist with spare parts ordering and inventory.
• Maintain accurate records and update internal systems.
• Support monthly statistics and reports for management meetings.
• Communicate with customers and engineers to ensure service activities run smoothly.

Skills

Organisational skills

Attention to detail

Microsoft Office

Communication skills

Multi-tasking

Tools

MS Excel

MS Word

MS Outlook

Job description

Position: Service Co-ordinator

Location: Gosport

Salary: £25,000 - £28,000 DOE

Service Co-ordinator Job Overview

• Supporting the team with the day-to-day co-ordination of service activities
• Assisting with the scheduling of service visits for engineers
• Preparing quotations for remedial works and replacement equipment
• Processing invoices and raising purchase orders as required
• Ensuring engineer reports are received, completed and filed correctly in line with company procedures
• Assisting with spare parts ordering and inventory monitoring
• Maintaining accurate records and updating internal systems
• Supporting the preparation of monthly statistics and reports for management meetings
• Communicating with customers and engineers to help ensure service activities run smoothly

Service Co-ordinator Job Requirements

• Previous experience in an office administration or customer-facing role
• Strong organisational skills and attention to detail
• Good working knowledge of Microsoft Office, including Word, Excel and Outlook
• Excellent written and verbal communication skills
• A professional and customer-focused approach
• Ability to manage multiple tasks and prioritise workloads effectively
• Previous service co-ordination or scheduling experience advantageous
• Based within a commutable distance of Gosport

Service Co-ordinator Salary & Benefits

• Salary £25,000 - £28,000 DOE
• Monday to Thursday, 9am - 5pm; Friday, 9am - 4pm
• 33 days' holiday, including bank holidays
• Private healthcare
• Workplace pension