Service Coordinator

Bennett & Game Recruitment Ltd.; Gosport; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

33 days holiday including bank hols

Private healthcare

Workplace pension

Job summary

Bennett & Game Recruitment Ltd. in Gosport is seeking a Service Co-ordinator to support the service team. This role suits a well-organised, customer-focused individual with office administration or customer service experience.

You will liaise with engineers, prepare quotations, process invoices, and help maintain accurate records in a technical service environment. You should be proficient in MS Office, have strong communication skills, and be able to prioritise multiple tasks.

Qualifications

• Office administration or customer-facing experience.
• Strong organisational skills and attention to detail.
• Proficient in Word, Excel and Outlook.
• Excellent written and verbal communication skills.
• Professional and customer-focused approach.
• Able to manage multiple tasks and prioritise workloads.

Responsibilities

• Coordinate day-to-day service activities for the team.
• Assist with scheduling service visits for engineers.
• Prepare quotations for remedial works and replacement equipment.
• Process invoices and raise purchase orders.
• Ensure engineer reports are received and filed.
• Assist with spare parts ordering and inventory monitoring.
• Maintain accurate records and update internal systems.
• Support monthly statistics and management reports.

Skills

Organisational skills

Customer-facing

Microsoft Office

Communication

multitasking

Tools

Microsoft Office

Job description

Position: Service Co-ordinatorLocation: GosportSalary: £25,000 - £28,000 DOEMy client is a leading supplier of UPS and Generator systems across the UK who are looking to bring a Service Co-ordinator on board to support their team in Gosport. This is an excellent opportunity for an organised and customer-focused individual with previous office administration or customer service experience to develop their career within a technical service environment. The ideal candidate will be confident using Microsoft Office, possess strong communication skills and be based within a commutable distance of Gosport.

Job Overview

• Supporting the team with the day-to-day co-ordination of service activities
• Assisting with the scheduling of service visits for engineers
• Preparing quotations for remedial works and replacement equipment
• Processing invoices and raising purchase orders as required
• Ensuring engineer reports are received, completed and filed correctly in line with company procedures
• Assisting with spare parts ordering and inventory monitoring
• Maintaining accurate records and updating internal systems
• Supporting the preparation of monthly statistics and reports for management meetings
• Communicating with customers and engineers to help ensure service activities run smoothly

Job Requirements

• Previous experience in an office administration or customer-facing role
• Strong organisational skills and attention to detail
• Good working knowledge of Microsoft Office, including Word, Excel and Outlook
• Excellent written and verbal communication skills
• A professional and customer-focused approach
• Ability to manage multiple tasks and prioritise workloads effectively
• Previous service co-ordination or scheduling experience advantageous
• Based within a commutable distance of Gosport

Salary & Benefits

• Salary £25,000 - £28,000
• Monday to Thursday, 9am - 5pm; Friday, 9am - 4pm
• 33 days' holiday, including bank holidays
• Private healthcare
• Workplace pension