Service Co-ordinator: Scheduling & Customer Support

Confidential; Gosport; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

33 days' holiday including bank

Private healthcare

Workplace pension

Job summary

Confidential is seeking a Service Co-ordinator in Gosport to support daily service activities. Ideal candidates will have office administration or customer service experience, strong organisation, and proficient MS Office skills.

The role requires clear communication with customers and engineers and a commitment to accuracy and timely records. The position offers a Monday-Thursday 9am-5pm and Friday 9am-4pm schedule, with 25,000–28,000 DOE and benefits including private healthcare and a

Qualifications

• Office administration or customer-facing experience.
• Strong organisational skills and attention to detail.
• Proficient in Word, Excel and Outlook.
• Excellent written and verbal communication skills.
• Based within a commutable distance of Gosport.

Responsibilities

• Supporting the team with day-to-day co-ordination of service activities.
• Assisting with scheduling of service visits for engineers.
• Preparing quotations for remedial works and replacement equipment.
• Processing invoices and raising purchase orders as required.
• Ensuring engineer reports are received, completed and filed correctly in line with company procedures.
• Assisting with spare parts ordering and inventory monitoring.
• Maintaining accurate records and updating internal systems.
• Supporting the preparation of monthly statistics and reports for management meetings.
• Communicating with customers and engineers to help ensure service activities run smoothly.

Skills

Communication skills

Organisational skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Confidential is seeking a Service Co-ordinator in Gosport to support daily service activities. Ideal candidates will have office administration or customer service experience, strong organisation, and proficient MS Office skills.

The role requires clear communication with customers and engineers and a commitment to accuracy and timely records. The position offers a Monday-Thursday 9am-5pm and Friday 9am-4pm schedule, with 25,000–28,000 DOE and benefits including private healthcare and a