Service Coordinator

Wolseley; Bristol; On-site; GBP 28,000; Full time

Job summary

Wolseley is seeking a Service Coordinator in Bristol to assist with managing commissioning, warranty, and servicing transactions. This office-based role offers full training, competitive salary up to £27,500 and numerous benefits to promote health and wellbeing.

Benefits

Annual leave increasing with length of service

Generous pension scheme, matched up to 9%

Access to online and high street discounts

Free access to healthcare

Cycle to Work scheme

Qualifications

• Good verbal and written communication skills.
• Basic understanding of Microsoft systems, especially Excel.
• Willingness to learn and take onboard all training provided.

Responsibilities

• Provide a point of contact for managing commissioning, warranty, and servicing transactions.
• Respond to queries from customers and internal teams, advising on stock and availability.
• Coordinate accounts from quotation to aftersales, liaising between customers and suppliers.

Skills

Verbal and written communication skills

IT skills

Ability to prioritise workload

Tools

Microsoft Excel

Job description

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Up to £27,500 (depending on experience) + Bonus

So, who are we? We are a the Wolseley Building Services part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

As an Service Coordinator based in Bristol, you’ll be responsible for:

Providing a central point of contact to process and manage Wolseley Building Services commissioning, warranty and servicing transactions for commercial pumps.

Responding to incoming queries from both customers and internal teams, distributing information within the branch network and advising customers on stock and availability for replacement products/spare parts.

Coordinating accounts from quotation right through to aftersales, following up on quotes and liaising between customers and suppliers.

This role is an office based role working 40 hours a week, Monday to Friday from 8am – 5pm.

This is an excellent opportunity and full training will be provided, with no previous experience required.

And here’s what we’d like you to have:

Good verbal and written communication skills

IT skills with a basic understanding of Microsoft systems Excel

Ability to prioritise workload and manage time efficiently

Willingness to learn and take onboard all training provided

Also, did we mention? In addition to the salary of up to £27,500 per annum, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!