Service Coordinator

Wolseley UK; Bristol; On-site; GBP 28,000; Full time

Job summary

Wolseley UK is seeking a Service Coordinator in Bristol to manage transactions and customer queries for commercial pumps. This role offers full training, supports skill development, and comes with a competitive salary of up to £27,500. Additionally, the role features numerous employee benefits including a pension scheme and health perks.

Benefits

Annual leave increasing with length of service

Generous pension scheme matched up to 9%

Potential to earn bonuses

Access to online and high street discounts

Free access to healthcare

Cycle to Work scheme

Qualifications

• Good verbal and written communication skills.
• Basic understanding of Microsoft systems.
• Ability to prioritise workload and manage time efficiently.

Responsibilities

• Provide a central point of contact for commissioning, warranty, and servicing transactions.
• Respond to queries from customers and internal teams regarding stock and availability.
• Coordinate accounts from quotation to aftersales, liaising with customers and suppliers.

Skills

Communication

IT Skills

Time Management

Willingness to Learn

Tools

Microsoft Excel

Job description

Salary:

Up to £27,500 (depending on experience) + Bonus

So, who are we? We are a the Wolseley Building Services part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

As an Service Coordinator based in Bristol, you’ll be responsible for:

• Providing a central point of contact to process and manage Wolseley Building Services commissioning, warranty and servicing transactions for commercial pumps.

• Responding to incoming queries from both customers and internal teams, distributing information within the branch network and advising customers on stock and availability for replacement products/spare parts.

• Coordinating accounts from quotation right through to aftersales, following up on quotes and liaising between customers and suppliers.

This role is an office based role working 40 hours a week, Monday to Friday from 8am – 5pm.

This is an excellent opportunity and full training will be provided, with no previous experience required.

And here’s what we’d like you to have:

• Good verbal and written communication skills

• IT skills with a basic understanding of Microsoft systems i.e. Excel

• Ability to prioritise workload and manage time efficiently

• Willingness to learn and take onboard all training provided

Also, did we mention? In addition to the salary of up to £27,500 per annum, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!