Service Charge Lead – Hybrid, Impact & Compliance

Plymouth Community Homes; Poltimore; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Flexible working opportunities

Hybrid working

Pension scheme 14%

Free onsite gym

Volunteer days

Annual leave 25–30 days

Employee assistance programme

Flu vaccination

Cycle to Work

Job summary

Plymouth Community Homes is seeking an experienced finance professional to lead the operational delivery of the service charge function. You will manage a high-performing team, shape strategic direction and drive improvements in transparency and value for money across tenures.

With full AAT qualification and strong housing sector experience, you will oversee end-to-end service charge processes, ensure accuracy and compliance, and communicate complex financial information clearly to residents and

Qualifications

• Fully AAT-qualified finance professional with housing sector experience.
• Strong financial and analytical skills.
• Experience leading and developing teams.

Responsibilities

• Lead and shape the operational delivery of the service charge function.
• Oversee end-to-end service charge cycle and ensure accuracy.
• Strengthen systems, controls and compliance ahead of leasehold reforms.
• Communicate complex financial information clearly to residents and stakeholders.

Skills

Advanced spreadsheet skills

Financial analysis

Team leadership

Education

AAT qualification

Job description

Plymouth Community Homes is seeking an experienced finance professional to lead the operational delivery of the service charge function. You will manage a high-performing team, shape strategic direction and drive improvements in transparency and value for money across tenures.

With full AAT qualification and strong housing sector experience, you will oversee end-to-end service charge processes, ensure accuracy and compliance, and communicate complex financial information clearly to residents and