Senior Service Charge Analyst

Adecco; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

Adecco is seeking a Senior Service Charge Analyst in London to play a critical role in ensuring accurate and compliant service charges. This full-time, hybrid position involves budgeting, financial analysis, and stakeholder engagement within a values-led housing organisation. The successful candidate will have hands-on experience in service charge accounting and a proven ability to analyse financial data. Join us and make a meaningful impact in the operations of the organisation.

Qualifications

• Proven experience in service charge accounting, finance or financial analysis within a social housing provider or local authority.
• Experience preparing service charge budgets and statements.
• Demonstrable experience analysing financial data and resolving financial discrepancies.

Responsibilities

• Preparing and reviewing annual service charge budgets, forecasts, and statements.
• Allocating communal and major works costs including repairs and cleaning.
• Analysing variances between estimated and actual expenditure.

Skills

Service charge accounting

Financial analysis

Analytical skills

Stakeholder engagement

Job description

Working Pattern: Permanent, full time opportunity

Location: London, hybrid working available

Are you an experienced service charge or finance professional looking for a role where your expertise genuinely makes an impact?

We are recruiting a Senior Service Charge Analyst to join a well‑established, values‑led housing organisation. This is a highly visible and influential role, where your expertise will play a critical part in ensuring service charges are accurate, transparent and fully compliant. You'll work closely with both finance and operational teams, contributing to sound financial decision‑making and support in making a significant impact on the organisation's operations.

The Role

Reporting to the Management Accountant, you will take ownership of service charge calculations, budgeting and analysis, working closely with property and operational colleagues. You will play a key role in ensuring service charge income and expenditure are correctly allocated, clearly communicated and robustly evidenced.

Key responsibilities include:

• Preparing and reviewing annual service charge budgets, forecasts and statements.
• Allocating communal and major works costs including repairs, cleaning, grounds maintenance, electricity and other shared services.
• Analysing variances between estimated and actual expenditure.
• Identify cost increases, inefficiencies and anomalies in service charge costs.
• Support reconciliation processes and financial reviews related to service charge income and expenditure.
• Leading service charge billing for revenue and major works.
• Supporting audits, compliance and Section 20 consultation processes.
• Acting as a key point of contact for service charge queries from stakeholders including internal, leaseholder and tenant queries.

About You

You will be an analytical, detail‑focused finance professional with hands‑on experience of service charge accounting or financial analysis ideally with experience of social housing or local authority.

You will bring

• Proven experience in service charge accounting, finance or financial analysis within a social housing provider or local authority.
• Experience preparing service charge budgets and statements.
• Demonstrable experience analysing financial data and resolving financial discrepancies.
• Experience working with stakeholders across finance and operational teams.

If you're ready to take the next step in your career and make a meaningful impact, we want to hear from you!