Service Advisors

TN United Kingdom; Abergele; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking Service Advisors for their new Ford branch in Ayr. This role offers a fantastic opportunity to join a friendly team, providing essential support through various administration services. As a Service Advisor, you will engage directly with customers, ensuring a high standard of service while processing paperwork and maintaining databases. The company prides itself on development opportunities, making it an ideal place for those eager to learn and grow. Join a successful motor group with a diverse portfolio and enjoy the benefits of a supportive work environment.

Benefits

Discounted Servicing

Contributory Pension Scheme

Colleague Introductory Scheme

Industry Leading Discounts

Subsidised Car Purchase Scheme

Qualifications

• Strong communication skills and a polite telephone manner are essential.
• Attention to detail and numeracy skills are crucial for this role.

Responsibilities

• Support the branch with administration services and customer interactions.
• Process invoices and maintain databases while ensuring quality work.

Skills

Microsoft Office

Excel

Word

Communication Skills

Attention to Detail

Numeracy Skills

Adaptability

Desire to Learn

Job description

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We are on the lookout for Service Advisors to join our team in our new Ford branch in Ayr.

About the role:

You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.

What you will do:

1. Help contribute towards the team's daily workload
2. Process invoices, paperwork, and customer details
3. Liaise directly with customers providing a second to none level of service
4. Maintain, create and change in our databases
5. Be able to, maintain a high consistent quality of work
6. Communicate in a confidential, professional, and appropriate manner
7. Continually develop your personal skills and knowledge

Your skills & experience will include:

• The ability to confidently use Microsoft Office, Excel, and Word as well as email package
• Have an eye for attention to detail
• Be a strong confident communicator
• Have a polite and warm telephone manner
• Good numeracy skills
• Be adaptable to varying tasks
• Have a desire and willingness to learn

The Benefits of working for Park’s Motor Group include:

• Discounted Servicing for you and your family
• Contributory Pension Scheme
• Colleague Introductory Scheme
• Industry leading discounts on purchases on new and used cars
• Subsidised car purchase scheme accessible to you and your family

This is a fantastic opportunity in Park’s Motor Group. We can offer genuine scope for development and progression from a Service Advisor position and beyond. If you have the desire to learn and the drive to become a member of our team then we want to hear from you.

Why Park's Motor Group?

Park's is one of Scotland's largest and most successful motor groups, operating a diverse portfolio of luxury, niche and volume franchises from 64 franchise outlets throughout the UK.