Customer Service Advisor Work From Home

Postify; Manchester; Remote; GBP 24,000; Full time

Job summary

A leading company is seeking Customer Service Advisors to work from home in Manchester. The role involves handling inbound calls, managing appointments, and providing excellent customer service. With a competitive salary and numerous benefits, this is a great opportunity for those looking to develop their careers in customer service.

Benefits

28 days holiday

Lifestyle Benefits programme

Refer & Earn Scheme

Employee welfare support

Career development opportunities

Qualifications

• Good communicators comfortable in a fast-paced environment.
• Polite and professional telephone manner.

Responsibilities

• Handle inbound calls for booking, re-scheduling, and cancelling appointments.
• Empathize with callers while respecting their needs.

Skills

Communication

Empathy

Efficiency

Accuracy

Job description

Customer Service Advisor Work From Home, Manchester

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,809.50 per annum.

• 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary
• Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.
• Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!
• Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub
• Length of Service and monthly recognition awards
• Opportunities for career development and progression

Training is included to prepare you for this role.

Customer Service Advisor role:

You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.

Customer Service Advisor pay:

£23,809.50 per annum.