Customer Service Advisor at Postify

HipHopTune Media; United Kingdom; Remote; GBP 24,000; Full time

Job summary

Join a forward-thinking recruitment agency as a Customer Service Advisor, where you'll play a crucial role in transforming the recruitment industry. This fully remote position offers a competitive salary of £23,795 per annum and the chance to work in a fast-paced environment. You will be responsible for managing inbound calls and ensuring a seamless booking process for appointments. With a strong emphasis on communication and efficiency, you'll have the opportunity to develop your skills while enjoying a range of benefits, including generous holiday allowances and career progression opportunities. If you're passionate about customer service and looking for a rewarding role, this is the perfect opportunity for you.

Benefits

28 days holiday

Lifestyle Benefits programme

Refer & Earn Scheme

Employee welfare support

Career development opportunities

Included training

Qualifications

• Strong communication skills and ability to handle inbound calls.
• Comfortable in a fast-paced environment with attention to detail.

Responsibilities

• Handle inbound calls and manage appointment bookings effectively.
• Provide professional and empathetic service to callers.

Skills

Communication Skills

Customer Service

Efficiency

Professional Telephone Manner

Education

High School Diploma

Tools

Booking System

Job description

Postify, a leading recruitment agency in the UK, is looking for individuals with strong communication skills to join our team as Customer Service Advisors.

We are dedicated to making recruitment faster, fairer, and more affordable for UK employers.

Founded by two friends with a shared vision of improving the recruitment industry, Postify offers high-quality services at competitive prices. Our innovative approach streamlines the hiring process, benefiting both candidates and employers.

Apply today to be part of a company that’s transforming the recruitment industry!

Position: Customer Service Advisor

Salary: £23,795 per annum.

Job Type: Full Time

Location: Remote, UK

About the Role

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £23,795 per annum. You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.

Benefits

• 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary
• Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.
• Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too!
• Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub
• Length of Service and monthly recognition awards
• Opportunities for career development and progression
• Training is included to prepare you for this role.

Required Documents

• CV/Resume

Application Process

Interested and qualified candidates should kindly CLICK HERE to learn more and apply.