Service Advisor – Worthing | Training, Bonuses & Progress

Perfect Placement UK Ltd; Worthing; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Commission bonuses

Training & development

Discounts on services

Refer a friend

Revenue bonuses

Job summary

Perfect Placement UK Ltd is recruiting for an experienced Service Advisor in Worthing. This role offers a competitive base salary with potential bonuses, a Monday–Friday 8:30am–5:30pm schedule, and rota Saturdays.

You will manage customer communications, schedule workshops, and promote service plans while building lasting relationships. Join a family-owned dealership that provides manufacturer-led training, salary progression, and incentives, including revenue bonuses and staff refer-a-friend

Qualifications

• Previous experience as a Service Advisor in the motor trade is essential.
• Proven experience with DMS systems; Kerridge or similar preferred.
• Excellent communication and organisational skills.
• Friendly, positive attitude with a professional appearance and phone manner.
• Strong multitasking ability in a fast-paced environment.
• Good IT literacy and attention to procedural accuracy.

Responsibilities

• Meet and greet customers in a professional, friendly manner to create a positive first impression.
• Book vehicles into the workshop and liaise with technicians to track progress.
• Provide ongoing communication to customers regarding their vehicle repairs and servicing.
• Build and maintain strong customer relationships to encourage repeat business.
• Promote and sell repair work, service plans, and additional vehicle products in line with manufacturer guidelines.
• Maintain a thorough and current knowledge of products and services through continuous training.
• Handle telephone enquiries professionally and efficiently.
• Ensure workshop and administration areas are kept tidy and well-organised.

Skills

Customer service

Communication

DMS systems

Organisational skills

Multitasking

IT literacy

Tools

Kerridge or similar

Job description

Perfect Placement UK Ltd is recruiting for an experienced Service Advisor in Worthing. This role offers a competitive base salary with potential bonuses, a Monday–Friday 8:30am–5:30pm schedule, and rota Saturdays.

You will manage customer communications, schedule workshops, and promote service plans while building lasting relationships. Join a family-owned dealership that provides manufacturer-led training, salary progression, and incentives, including revenue bonuses and staff refer-a-friend