Service Advisor - Vehicle Repairs & Quotations

Commercial Recruitment; Peterborough; On-site; GBP 27,000 - 33,000; Full time

Job summary

Commercial Recruitment is seeking a proactive Service Advisor in Peterborough to act as the liaison between customers and field service engineers. You will discuss repairs, verify warranty status, provide quotations and schedule appointments to ensure smooth service delivery.

Ideal candidates will have mechanical knowledge and at least 2 years in a similar role, strong Microsoft Office skills, and a clean driving licence.

Qualifications

• Minimum of 2 years' experience in a similar role (vehicle knowledge from Car/HGV/LGV background is a plus).
• Excellent Microsoft Office skills required.
• Clean driving licence is essential.

Responsibilities

• Discuss repairs and works with customers and engineers.
• Verify warranty status and provide quotations.
• Schedule appointments and manage job cards and records.
• Maintain communication between customers and field service engineers.
• Assist with audit trails to track repairs from initial call to completion.
• Provide relevant information to engineers for efficient service.

Skills

Mechanical knowledge

Customer communication

Organizational skills

Tools

Microsoft Office

Job description

Commercial Recruitment is seeking a proactive Service Advisor in Peterborough to act as the liaison between customers and field service engineers. You will discuss repairs, verify warranty status, provide quotations and schedule appointments to ensure smooth service delivery.

Ideal candidates will have mechanical knowledge and at least 2 years in a similar role, strong Microsoft Office skills, and a clean driving licence.