Service Advisor: High-Earnings, Training & Benefits

Hunter Knight Recruitment Ltd; Cardiff; On-site; GBP 33,000 - 34,000; Full time

Benefits offered by this job

Profit share bonus

Pension scheme

In-house training

Career progression

Life insurance

EAP

Job summary

Hunter Knight Recruitment Ltd in Cardiff is seeking a Service Advisor to join a busy workshop team. You will take bookings, load work into the system, and keep customers informed about vehicle status.

This role offers a base salary of £32,598–£33,575 with a commitment bonus and an uncapped opportunity to earn more through service-contract bonuses. A £600 yearly commitment bonus is paid in two instalments. Training and career progression are provided by a leading brand.

Responsibilities

• Take telephone bookings from customers and load them into the workshop system.
• Optimize workshop loading to maximise capacity at all times.
• Raise job cards and prepare all necessary and compliant documentation.
• Inform customers of ongoing vehicle status.
• Enter additions/changes to the customer database.
• Advise on warranties and service requirements and arrange MOTs.

Skills

Customer service

Telephone bookings

Data entry

Customer communication

Job description

Hunter Knight Recruitment Ltd in Cardiff is seeking a Service Advisor to join a busy workshop team. You will take bookings, load work into the system, and keep customers informed about vehicle status.

This role offers a base salary of £32,598–£33,575 with a commitment bonus and an uncapped opportunity to earn more through service-contract bonuses. A £600 yearly commitment bonus is paid in two instalments. Training and career progression are provided by a leading brand.