Service Advisor: High Earning Potential & 33 Days Leave

Evans Halshaw; Milton Keynes; On-site; GBP 30,000 - 39,000; Full time

Benefits offered by this job

33 days holiday

Birthday day off

Salary Sacrifice car

Volunteer day

Training & career growth

Cycle to work

Discounts

Pension

Life Assurance

Job summary

Stratstone Milton Keynes BMW is seeking a Service Advisor to be the trusted link between customers and the workshop, delivering an exceptional experience while promoting aftersales solutions that boost safety and performance.

You will upsell services, manage check-ins, advise on manufacturer recommendations, and collaborate with technicians to ensure timely, high-quality vehicle care. A strong sales mindset and customer-focused attitude are essential.

Qualifications

• Experience in automotive aftersales sales and customer-facing roles.
• Proven ability to upsell service plans and extra car care products.
• Strong communication and relationship-building skills.

Responsibilities

• Serve as the main contact for service customers from check-in to follow-up.
• Advise on safety-critical repairs, maintenance, and manufacturer recommendations.
• Promote and upsell Service Care Plans and aftersales products.
• Coordinate with Technicians to ensure timely repairs and updates to customers.

Skills

Customer service

Upselling

Aftersales sales

MS Office

Education

No formal degree required

Tools

MS Office

Job description

Stratstone Milton Keynes BMW is seeking a Service Advisor to be the trusted link between customers and the workshop, delivering an exceptional experience while promoting aftersales solutions that boost safety and performance.

You will upsell services, manage check-ins, advise on manufacturer recommendations, and collaborate with technicians to ensure timely, high-quality vehicle care. A strong sales mindset and customer-focused attitude are essential.