Mon-Fri Service Advisor | No Weekends | Customer Focused

Silcom Recruitment; Southampton; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Bonus

Weekday-only shifts

Job summary

Silcom Recruitment Limited on the outskirts of Southampton seeks a Service Advisor to join a prominent motor trade dealership group. You will be the key link between customers and the workshop, handling check-ins and gathering vehicle information, with Monday to Friday hours and no weekends.

The role emphasizes driving customer satisfaction by coordinating repairs, overseeing workflow, and ensuring accurate job packets and paperwork.

Qualifications

• Previous experience as a Service Advisor within the motor trade industry is essential.

Responsibilities

• Conduct vehicle check-in and review customer and vehicle information.
• Direct interaction with customers to enhance satisfaction and contribute to aftersales operations.
• Supervise the repair process flow and coordinate supplementary repair services.
• Manage job packets and associated documentation.

Skills

Service Advisor experience

Motor trade experience

Job description

Silcom Recruitment Limited on the outskirts of Southampton seeks a Service Advisor to join a prominent motor trade dealership group. You will be the key link between customers and the workshop, handling check-ins and gathering vehicle information, with Monday to Friday hours and no weekends.

The role emphasizes driving customer satisfaction by coordinating repairs, overseeing workflow, and ensuring accurate job packets and paperwork.